FYE — Local services in Troy

Hot Topic has better prices, although FYE has a bigger anime section.

I feel kind of turned off from coming here since I was tricked into signing up for a magazine subscription. The employee said it was free and then I got charged $12 later on, and couldn't get refunded. So I was pretty upset. I was already spending money but apparently that's not enough, I have to get harassed too. And I had to call customer service to cancel it and the guy spent 20 minutes trying to convince me to keep it.

Also sometimes the vibe can be weird. There was a plush on the top shelf that I was looking at and I heard the cashier yell "noooo" from all the way across the store as I was pulling it down. I only pulled it down to get a good look at it and she immediately came over to put it back and was complaining about how long it apparently took her to put up there. It made...

Got "Death of a Bachelor" by Panic! At the Disco here on sale. I wish it had been labeled as damaged because there was a small crack on the case, but I'm not too upset about it. I know for other people, this may be a problem though. My only other grievance is the music section is SO small!!! Totally overtaken by movies. I know FYE is a general entertainment store but I think it's insane there's only 1 row of music compared to the several rows of movies. I'd also love if they got more Pierce the Veil CDs - I've been coming for the past few months and they've only had the same one album. It hasn't sold for over 4 months, it's not going to sell!! The rest of their small music selection is nice though, nice variety for the artists they have (as in, they sell more than just 1 album for...

After months of searching and relentless trips today my daughter greeted both female employees with a smile and a question, and with utter amazement they had exactly what she was looking for. It was a relief to know that she could leave with excitement and satisfaction.Both female employees were aware of our needs ,and as daily loyal customers they were able to leave a family happy and full of joy and because of that they will continue to see us on a daily basis as loyal customers .Thank you to both the kind hearted and caring women that...