Cinnabon — Restaurant in Troy

Seems a popular review... it's true. The young lady behind the counter has an attitude. If she doesn't like her job or hours then find another job. I asked nicely after 20 min about my door dash as I was working too... as she helped everyone and I saw my order sitting on the counter. She yelled I'm doing the best I can and I have been working open till close. I said nicely I was just trying to bring it to her attention neither person there was doing the order. And she yelled again about working open to close for 4 days... not my problem I have several jobs and I am customer service at all of them. I don't say those things to customers! My places are just as busy... she does not belong in...

I was next in line asked the lady who took my order for a Oreo frappe. She took my order and then made me wait for almost half an hour for it. There was a line of people after me and she decided to take their order and give them their items before se even made my beverage. I was the next one in like so I do not understand why she was giving me attitude telling me to wait while she helped everyone else in line AFTER me. I don’t know what was worse, her way of helping customers or the fact that she would grab the money and then grab the food without gloves or anything. DO...

3 Things (1) Cinnabons are never ready. When I go to this location, they're not that busy to justify things not being ready. Even on some Saturdays, the line isn't 10 to 15 people deep. (2) This location will put on a half of an ounce of frosting per bon. I guess they want the customer to pay 0.73 cents for a ex container of frosting. This location could take notes from the GreatLakes Crossing Location. Lines are longer but wait is way shorter, with plenty of Frosting on bon. No need to pay for...