Joseph P. Mangione Inc. — Local services in Troy

I wish I could remember the name of the person who I spoke to on the phone, but they were so lovely and helpful! My doorknob fell off and I was locked out of my bedroom, so I called and they said they couldn’t get anyone over today to help me since they were booked up. I told them that that’s not going to work because I have a medication stuck in my bedroom that I have to take every night. So not only did they offer to take my name and number and let me know if anyone cancels and can make time to help me, but they also offered someone to come during “after hours” in order to help me in time to take my medication. After they gave me a quote, I told them that that wouldn’t be possible for me, SO they asked me what kind of lock it was and to send them a picture of it on their personal phone to see if they could coach me through unlocking it myself. Which was so kind of them! When that didn’t work (I didn’t have the right sized tool to fit in the door) they offered for me to come to the shop, pick up a part that they knew would fit in my door and then return it once I was done. Which was so generous and sweet of them to even offer that. So I was about to head over when I thought to try one more thing. I grabbed my metal chopsticks, put them in the post that the knob goes in, turned it and the door popped open! I called them back to let them know I got into my bedroom and to thank them for their time, but I also wanted to share this story because it was truly above and beyond customer service that needed to...

Great experience. I needed a key copied as soon as humanly possible for school. I drove over here as I recalled seeing it many times on my trips home downtown. There's so much parking so there's no concern there. It is a very inviting building, as soon as I entered I was greeted immediately. A man behind the counter greeted me with a kind and professional manner. I gave my key to be copied and figured I would look around a bit. Almost as soon as I turned to look at key tags the gentleman said "all set". I was confused at first. How on earth could I be all set? With in seconds my key was copied and I was cashing out. $4 later I was on my away out of the fastest key copy locksmith I have ever encountered. I am beyond impressed and I have since recommended Joesph Mangione to all my classmates who also had to have their keys copied at a moments notice. So many of us students from Hudson Valley Community College have stopped in here to get copies. Now I plan to continue to share my great experience with anyone who wants to get great service and not copy faulty keys from a big box store cube machine. Pop in here for your key, lock and...

Mangione’s Lock Shop stands out as one of the premier locksmiths in the Capital Region, distinguished by their unwavering dedication to customer satisfaction and the meticulous care their team applies to every job. From the moment you contact them, it is evident that their commitment extends beyond simply completing a task; it is about ensuring that each service is performed with the utmost precision and integrity.

Their professionalism and attention to detail provide peace of mind, knowing that your security needs, whether for your home or family, are handled with the highest standards. The team at Mangione’s Lock Shop genuinely takes to heart the importance of their work, understanding that their craftsmanship directly impacts the safety and well-being of their clients.

In a field where trust and reliability are paramount, Mangione’s Lock Shop exemplifies excellence. Their dedication to quality, combined with their genuine care for their customers, makes them a trusted partner in safeguarding what...