My name is Kris O., and I've been a client of State Farm for nearly 20 years. I started with a new agent at the time, who I kept throughout the years until he retired a couple of years ago, at which time I was assigned a new agent. I've been needing to expand and modify my insurance coverage, and did a Google review search for an agent closer to my home...Brien Plaza popped up and he had great reviews, so I automatically switched to him as my new agent. And I am sooo happy that I did!
I requested a face-to-face meeting to review every aspect of all of my insurance plans and coverages, as well as potential needs to purchase other plans. Brien spent nearly an hour and half with me, explaining every policy and coverage in detail, so that I fully understood what I had been purchasing, and even found a discount on my auto policy, which I qualified for! I have never had any insurance agent explain any of my policies in such detail!
I highly, highly recommend Brien; on top of his expansive knowledge, he was also welcoming and down-to-earth and never made me feel as if I was being sold to! From start to finish, including my initial call to the office to set up an appointment, to the final parting of ways after our meeting, the whole experience was top-notch and seamless. It is so apparent that Brien truly cares for his clients; and honestly, if I knew about him years ago, I would have switched agents...
Read moreThis office is run very efficiently and professionally. I appreciate the service i have recieved so far The agent Annie and the others that work in her office have been really easy to work with and I appreciate their honesty
They've saved me money on my car ins and i was even able to afford renters ins at a cheaper and better deal than I was getting at Geico I recently bought a new vehicle and this office was able to cover my loan at 2% cheaper interest than the dealership gave me. The loan also had built in to it its own GAP ins if you will. So the dealership will be paying that back to me. I never thought I'd be going to State Farm but I'm...
Read moreBrien Plaza has been my insurance agent for my home and both of my automobiles for a couple of years. He has always been very responsive to any of my needs and has worked incredibly hard to keep my rates low. An example of the type of service I've received from his office: my wife and we're driving to Phoenix when some large object flew off the the back of a truck and shattered my windshield. I immediately called Cid who works in his office. She told me not to worry about anything. She made all the calls and arrangements for me - everything was taken care of by the time I got home. I highly recommend Brien Plaza for your...
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