I went today for my birthday. My son and his best friend pid for my massage. I was so excited when i found out we were going here. I went back in october and it was amazing. However today was not. When we walked in the lady rushed me when i was trying to tell her whats going on with my body. My son asked if they could pay for the hot stones as an extra and she said it was included. I was very excited about that. My previous experience was great. So when i got to my room this time she said take your clothes off and left. While laying there i was absolutely freezing. The music was so low i could barely hear it. Im pretty sure there was an employee there that was very sick as well i kept hearing him cough and sniff. Finally the man came in and started the massage. It was ok but i felt like it was so rushed. When he placed tbe hot stones he only put a couple on me. On my lowere back. He didnt leave them on very long and that was it. Last time they took the time to place them all over. So i was very disappointed this time. He didnt use alot of oil this time and at times it wasnt as comfortable as it was last time. I tried to explain that i have a very sore neck but he didnt understand. Eventually the massage oil became very cold and it wasnt pleasant. When he finally got to my neck it was very quick. I really wish i would have had a better experience this time. The first time i went in october i loved the experience. Maybe it was just a bad day for the employees i dont know. Im just sad becaue it wa my birthday present and i know how hard my kid worked...
Read morePaid for a 2 hour massage (90 min back/body, 30 min foot) for my wife for a mother's day gift. They gave me $10 off for paying cash, so it was $90 total. The woman i bought it from said they didn't have any more gift certificates so she wrote it down on the back of a business card, circled what I paid for, how much I paid, and that I paid in cash and then signed it. I was a little hesitant and offered to come back later when they had more regular certificates. I was assured this wouldn't be an issue. I should have just come back. When we tried to use the "certificate card" I was told that it is not possible that I paid for a massage and got only this business card with writing on the back. The man I talked to said that it wasn't a real gift certificate, tried to charge me again and this time more than what I already paid ("we no cash deal!"), and called me a liar. So now I'm out $90, my wife doesn't get the massage I paid for, and he gets to call me a bunch of names in a language I don't understand. Maybe it's just that guy. Maybe the other employees are different, but I'm not going back...
Read moreService was okay. I stopped by with a client of mine that's wheel chair bound. She explained to them that her back was painful to the touch and to be careful, after being slapped on her back a few times the woman proceeded to put her ELBOW in my clients back! When my client yells out in pain the woman actually called her a big baby ( mind you my client was an elderly woman). Then as we were leaving we cut the hour short by 20 min but still paid for the hr. The woman had the NERVE to say "hey you need pay tip, you only pay for service you have to pay my tip now". So my client gives her a $10.00 tip. (while I'm thinking oh hell no... does she not realize this is AMERICA and we don't have to tip for piss...
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