Santa Cruz Catholic Church — Local services in Tucson

During the funeral service for Theresa Saucedo, my grandmother, on March 2 was honestly the worst. The father that was originally suppose to do the ceremony had other arrangements and was replace by another father. The father I felt was all over the place. He was very difficult to understand and hear. He did not have a personal mic on his person so when he walked away from the only microphone it was that much harder to understand. The microphone was breaking and making an unpleasant noises and crackling sounds. When the father was reading from the Bible, he did not inform the family the appropriate responses to reciprocate during each passage. He would talk in circles and repeat himself as if he forgot what he just said and reread the same thing. The father spoke passage and prays that I was unfamiliar with and felt were out of place. When it was times where the band should play inbetween prays the father also did not give out proper instructions to notify them. He simply wave in there directions and how was the band suppose to know what he was thinking. The coordination was terrible and all off. The helper to the father was also the worst, he didn’t seem he knew what was happening and again the coordination was off. When lighting the incense the lighter was not working and the helper and the father tried for a good few minutes trying to get it light. It was a joke that a working lighter was not supplied and they just pretended that it was smoking. It was embarrassing and just a waste of time. Near the end of the ceremony the family originally requested an open mic for any family member to speak any thoughts or spare any memories about my nana. The father tried to end it at little too soon not giving us a chance to speak. My uncle and aunt stopped him before he could officially dismiss us and gave their speak at least but I know a few of my cousins wanted to speak. The father seemed annoying and impatient about the whole thing. It was very rude. On a day that was suppose to beautiful and rememberance of my late grandmother was truly disappointing and I’m sad that this is the memory I have to...

Unfortunately we had a very bad experience at this church on Saturday, March 2, 2019. A memorial service was supposed to have taken place for our mother at 11:00am. As a result of the bad service we received, it seemed as if No service was done. Staring with Father Stephen Watson, knowing of the services a month prior and still coming out at 9:30, same day of service, saying he was not doing the sermon but that Father Godfrey was. Well Father Godfrey never introduced himself and never even acknowledged the family. He had issues throughout the service. We couldn't hear what he was saying throughout the sermon. He never reached out for the mic so everyone could hear him. He read off the Bible as though he wasn't sure of himself or what steps to take next. He repeated himself and looked as though he was mad and confused. He rolled his eyes and got upset when the musicians didn't play when he wanted them to. Even his assistant seemed confused by the fathers' actions. Lighting of the incense was another big issue and took forever to get it lit, which should have been prepared ahead of time. An eulogy was done only because my sister went up to let them know that we were doing one. The father again told my brother to "make it short". At the end, Father Godfrey again turned and walked away without a word to the family, still not acknowledging or giving any condolences to any family members. So therefore, there was no real service done for our mother. Only gathering of family and friends and the mariachi music. I will never refer anyone to this church for services as long as these...

Our experience was Horrible!! At this point I would not even give them ONE star but I had to to be able to voice my negative opinion! Was very disappointed with the handling of the whole process of my Mother-in-laws Memorial service on March 2, 2019. It started with Father Stephen Watson canceling doing the sermon on that SAME morning after committing to do it several weeks prior to that date and even up to 3 days prior! We were there at 9:30 am and the service was not starting until 11:00 am. Father Watson came out and told us at that time that he was not doing it and that Father Godfrey was going to give the sermon. Father Godfrey had all that time to at least come out and meet the family, he did not! Our first glance of him was as he came up the aisle at 11:00! Father Godfrey was the one that did the SO-CALLED sermon! He was totally unprepared to do a sermon that should have been SO SPECIAL to our grieving family! He could not be heard at all, no one could respond to the sermon because no one could hear him! It didn't matter if you were in the front! He never acknowledged the family or offered his condolences. They had alot of problems in lightening the incense, something that should have been taken care of beforehand as being part of the preparation for a service. It was A very bad experience all the way! No family should be put through this especially when they are...