The Hair Shop Etc — Local services in Tucson

I recently visited this place after not going for many years because of a previous bad experience with Erica who is still there.

Anyway, I was a walk-in and my daughters got a simple haircut. Erica cut the older one's hair and had no issues. The younger one was cut by an older lady who did not speak English and gave the poor girl an uneven haircut. Anyway, for two haircuts it was $35. Both Erica and the older lady insisted on shampooing the hair. For $35 I could have gone next door and had all three of our toes painted. This was the worse thing of all...the worse was the owner, Cynthia Rodriguez, talking to another employee about all the "negative Yelp reviews." HAHAHAHA. And here I am, Yelping away.

As a professional, you should take your complaints about negative Yelps to the back room where there are NO clients.

I grew up in cosmetology thanks to my mother who owned a number of upscale salons before her transition to higher education. The one thing I learned was that if it is a place in a strip mall and it's empty, there is a reason why. The next thing I learned was that if you walk in and see box colored looking bleach blond hair, turn around and walk away. Although I had a horrible experience prior (when they were still on Ajo Way) I do believe in second chances but not here. Next time, I'll just drive to the other haircut place in...

Lacks professionalism and I will say it 100 more times. The place does not look well kept, was a little dirty. I have never been to a salon where sandals were allowed to be worn or spaghetti straps, that is just my observation. It may be more laid back than the bigger, more professional salons. My stylist could not speak English very well, which is not a problem at all; however, I asked her to cut my hair short, she gave me medium hair. I asked to style with just product to bounce my curls. She did not understand and proceeded to curl my already curly hair. Total was $65.00. Way, way, way, over priced. I should have made the drive to Mastercuts at Park Place Mall (been going there for over 9 years and had never had a problem) where I could have got my hair done how I want, eyebrows done, and walked out with product for the same price. Based on how the owner responds to her reviews, she seems to not care and is very unprofessional. You can see, what seems like, she is putting up a fight in the response reviews as well. You got a negative review, how about working with the customers instead of against them to better your shop. If you are looking for professional work/atmosphere then this is not the place...

I just happened to be eating next door and noticed them. I went in told them what I wanted and made the appointment. Now I've had really bad luck with hairdressers so I was really nervous. I got there was greeted right away had to wait about 10 minutes not a big deal at all. Cynthia gave me a consultation and looked at my really damaged hair. Now mind you I haven't had my hair done in over 5 years so it was really bad with all the box coloring I had used. I wanted to go more silver gray and so that's what we were going for. Anywho she foiled wrapped my hair and was extremely careful not to burn it. I spent 6 hours having my hair done and it came out beautiful. When I asked when I should come back in I was told in about a month but if my hair was as damaged as it was this time they would not do it. I really felt good about the honestly . Yeah she could have said no prob just to make a buck but didn't. Yes she had other clients there when working on me but never ignored me. Another girl cut my hair and it came out beautiful and even what I spent I thought a fair price for the time it took. I would recommend them to anyone. I will not go anywhere else. Thank you ladies you...