OAKLEY — Local services in Tulsa

Store & Glasses Great! THEY are a 5 star.. HOWEVER, Oakley/Luxottica Warranty program HORRIBLE! Because of this, its a 1 star review. What should have been a 4- 6 week process have been over 3 months and will go at least 2 more months. Luxottica has made mistakes at ever turn, and don't care. They will outright lie to you about reserving things. They will have multiple people promise to have senior management call you and over a week later, no phone calls. Bottom line, the local store is wonderful, but if you exceed the timeframe for store to process warranty work, you can kiss getting what you want goodby. The glasses I want are instock at this store, yet Luxottica wont approve getting them from retail, even though its going to take multiple more months before they could mail me a pair. #wishstoremanagercouldhelp If this gets resolved, I'll up the review in stars, but right now I...

Went to the store in search of some sunglasses that my husband wanted for Father's Day. The lady working acted like she didn't want to help me or even show me anything since I was looking for a specific pair that she said she hadn't seen anything like it in their store...The same day my husband found out the name of them and guess what? They had them in stock!! I had already ordered them from a store in Florida when I could have had them in my hand to give him for Father's Day but now they will be late getting here all because the lady that worked there did not want to help in anyway....If I ever go in this store again, there are several people in our family that wear Oakley's, I will make sure she isn't the one we ask for help...Very...

LeeAnn was friendly, knowledgeable, and awesome. At the time, I was only interested in purchasing clothing, but later she talked to me about the swappable lenses on a pair of glasses I already owned. (Context) I wanted a pair of Costas glasses since I heard they were good for fishing, but LeeAnn then told me that Oakley has their division of fishing glasses as well. Unfortunately, I didn’t purchase a pair, not LeeAnn's fault, but the frame options weren’t to my taste..Then LeeAnn told me that the same fishing lenses could be swapped into my pair of glasses and described an easy DIY installation. Immediately sold me on the idea. No complaints here, just acknowledging LeeAnn’s great sales strategies without being aggressive or overly...