Geek Squad — Local services in Tupelo

I bought a car stereo from BB Madison however, the installer there either recycled my old Sirius antenna OR the new antenna from the Sirius tuner was not correctly installed... Either way, my Sirius signal was dropping every few seconds. I can't go back to Madison any time soon due to schedule conflicts. Luckily, Best Buy has a Tupelo store, and since I'm joining the Tupelo half marathon, I've scheduled a Geek Squad appointment there. Kenny was the installer who took care of my problem. He was so professional and very knowledgeable. He explained everything without belittling the previous installer (speaks so much of...

Bought a 65" Sharp - Roku TV 15 months ago. It stopped playing yesterday. I went to Best Buy to setup an appointment for a teck to come to my house to repair it. Was told their techs didn't have time to talk to me and they called a salesman over to sell me another device. I knew it was out of warranty and was willing to pay for the service but apparently Best Buy is not interested in assisting someone PAST the...

Good people from my experience. If you do everything right everything will go right. Scheduled an appointment online and an advisor reached out to me to tell me they had the part readily available same day. They had the repair done in a little over 2 hours and although that was a long wait they did it right no questions asked. If I need warranty work done again next time for my phone I know who to choose next...