I was really needing a washer and dryer and during their online black friday sale, I decided to purchase a set. I got approved and set a delivery date. The day before delivery I get a phone call that I missed. I immediately call back and the person who answers has no idea why I was called. I explain I have an online order that I think it may pertain to and I'm just wondering if it will still be delivered the next day. He assures me it will. That next morning I call and ask what time the delivery will be and they tell me between 3 and 5. I wait and it's never delivered. I call again and they say they'll deliver the following Monday but that I will have to call and REMIND THEM TO DELIVER my order..I call and ask what time it will be delivered and they tell me again between 3 and 5. 4:58pm rolls around and I call once again and am told that they've been trying to reach me for days that I needed to give them my license and work stubs..I've called for days and no one has told me that until now?? I just told the lady to cancel my order. She was very rude from the moment I...
Read moreSale great. Delivering terrible! The ladies said we have to wait a week. We didn’t want to but okay,so we wait. Tuesday delivery day we was told Tuesday morning but Tuesday morning at 10 am when we called someone said 2:00pm. 3:00 pm we call again politely ask for a ETA. Mind you we have nothing to sit on to wait empty house completely. They tell us within the hour okay we have waited this long. 5:45 rolls around and we don’t want to keep calling but kinda have to at this point and called. Well I guess we aggravated them. Needless to say it got delivered at 6:16 pm. And hears is the kicker. The house is exactly 2.2 miles 8 minutes with tarrfic from the Rent-a-Center store. From which we was...
Read moreCurrently under new management. He seems a little uptight when you first meet him. After A few moments of conversation he's wonderful. He was under so much stress the day I purchased my TV. Handling it rather well. My favorite is Dana, hands down! She's so very awesome. I agree with everyone else, the prices are very high with longterm finances. Dana's attitude makes the unbearable process bearable. There's also a lady there that has the most awesome smile! She's very petite and beautiful. She has an awesome attitude. (I was given her name but it escapes me). Tell...
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