I had been looking for patio furniture on line and in local outdoor stores. I had not been able to pull the trigger on anything. The quality in the local stores was not what I was hoping for and I wasn't comfortable spending that much money on line without being able to feel and touch. Yardbird popped up on my Facebook feed and I liked the look and pricing. Their Virginia location is a little over an hour from our home but I thought it would be worth the trip. It was! We were the first ones there on Saturday morning but the place quickly filled up. Matthew was very knowledgeable about the product and handled all of the customers and training a new person with aplomb! We ordered a sofa set with chairs and coffee table as well as two end tables and two ottomans. I left feeling very happy about our purchase and felt it was well worth the long drive for the satisfaction of feeling good about this large purchase. Thank you to Matthew and Good Luck in the new store! I would give a 5 but I won't receive the furniture for another few weeks-will update when I know all went well.UPDATE- Furniture arrived as promised. Very happy with the delivery and...
Read moreWe discovered Yardbird after having a bit of sticker shock at some other outdoor furniture stores. I walked into the Tyson's location not knowing it was just their 2nd day open. Matthew is extremely knowledgeable and passionate about the brand. He was attentive but not an overbearing typical salesperson at all. It was nice that the showroom has every collection available from the brand to see and sit on so you aren't just choosing from a picture online or a catalog. There are many different sizes and styles to suit different tastes and spaces. I brought the rest of my family back to the store that same evening. Matthew continued to be an informative and gracious host. We thought things over and did some measurements and decided to purchase a sofa set and a dining table set. We are excited that shipping times are far shorter than the other companies we had inquired with. We look forward to receiving our new deck furniture! I highly recommend visiting the Tyson's Yardbird showroom where Matthew and his team will make you feel welcome and give you all the information you need to make an informed decision about your new...
Read moreThe furniture is very comfortable and solid. I’d give 5 stars except for delivery. We paid for white glove delivery with assembly but the couch didn’t come with screws so I had to contact customer service.
They send a package of screws a week later.
Then I had to put on the legs myself. Except after waiting a week for screws, Yardbird didn’t send enough screws and some of the screws looked used. One was stripped. Also, it didn’t come with the hex tool/Allen wrench you’re supposed to use to screw in the screws.
I didn’t want to wait another week for more screws since we had company coming so I had to go to Home Depot and figure out what size screws to buy. So I spent $15 on screws. And I remembered my dad once got me a set of Allen wrenches so I found one that fit, otherwise I would have had to buy one of those too.
So it wasn’t the “white glove” service advertised. IKEA may be cheap, but at least they always supply ample hardware and the tool to put it together.
The furniture is very nice, but it’s a lot of headache. If you’re not able to put it together yourself, you might need to consider...
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