Farm Bureau Insurance — Local services in Union City

First off their home insurance increases every year, without any claims. They quote you prices to get you in the door. Charge you member fees, their rates end up being higher, with lower limits as time goes on.

I was involved in an accident. I was turning right, the other car was turning left. No one had a green arrow, both had a green light. The other parties insurance company deemed the accident their fault, not mine. Farm bureau raised my rates after this accident. Come to also find out, they reported to lexis Nexis that the accident was my fault. When I call farm bureau Amanda (who I spoke to) was so incompetent she had no idea how to fix it. Claimed she would call me back, and she has not. Worse part, this has gone on for 3 years.

I cancelled my insurance with Farm Bureau when they increased my insurance for someone hitting me.

(Edit to add a response to the owner)

I called farm bureau back and talked to a Judy. Judy made several excuses for Amanda (who wasn't in the office) not calling me back. Judy also made several excuses to why Amanda didn't even realize the other driver's insurance had paid for the claim. That's small town service for you. Screw up, and make excuses and cover up for someone.

(Edit now a third farm bureau agent calls)

Still Amanda the original person that I spoke to has not called back. Now a Hadley calls me. He claims he is looking at the Lexis Nexis report, and they show me at no fault. What he failed to understand is they have reported the accident as farm bureau having to pay for the claim. When the other parties insurance paid farm bureau for the claim. Farm bureau never updated with Lexis Nexis that the other insurance company paid them back. He also could not comprehend that even Amanda struggled to realize the other person had insurance.

Incompetency at it's greatest, and these people are trying to insure a person's biggest investments, what a joke. No way would I trust these people with anything. Obviously they can't even read a simple computer screen and input correct information.

What a headache I have dealt...

If you own a second home that you use for your own personal use such as a seasonal home or a Lake house. You can forget about getting a Homeowners replacement policy on it. They told me it has to be occupied by someone as in being a full time residence before they can write the policy. I left and got a policy through another major very popular insurance company that covers my investment. I was with them for years and had no issues with them until I bought a second home for my own personal use. They only gave me like a fire policy around 75,000 dollars. I now have a Homeowners replacement policy on my second home that didn't cost much more than what theirs did that has an additional one hundred thousand dollars in coverage in reference to what...

Mr. Flynn Jowers went above and beyond to not only meet but to supersede our expectations. He was very professional, kind, knowledgeable and down to earth. He made me feel like I was “at home” in a sense. We even got two policies that we really hadn’t even thought about because it was just too good to pass up! I feel safer knowing our home, vehicles, and lives are covered by Farm Burea. The only reason I gave 5 stars is because 10 is not an option! Covered by Jesus & Farm Bureau…does it get any...