Free People — Local services in Upper Merion Township

My biggest gripe with this store is that they don't keep the larger sizes avaliable on display. I thought it was a fluke the first time but I went recently and the majority of the clothing on the floor were extra small and small which means you need to ask them to look for it in the back and they usually have those bigger sizes in the back. I'll give them the benefit of the doubt and suggest that the workers should be replenishing the floor with the mediums and large clothing. Luckily, people are friendly. The store is organized and clean. They have a lot of options especially if you're small and if you want to ask them to pull sizes for you, you should be able to find something. I just want to say this to Free People in general, please for the love of God, get a better system for the...

The employees/staff of this store are in need of a customer service training. In visiting the store yesterday, and multiple employees wandering around laughing and talking to each other, not one greeted us or asked if we needed any help. We had to seek them out for assistance. There was a gentleman working and when saying thank you to him for when we did ask for help, he blatantly ignored me. As someone in my late 30’s growing up in different generation, I still remember simple P’s and Q’s. At the end of the day, you choose to work in retail services, it isn't brain surgery and doesn’t take enormous effort to be kind. Will not be driving several hours to visit this location again with its cliquey and mean...

I love Free People clothing as the quality is great. This store is beautiful inside and the customer service was great. They were in the process of closing but I was not rushed and helped as soon as I stepped over the threshold that Sunday evening. The young lady got me what I asked for and then showed me other colors. She also made suggestions of what would work with the pants. I was just walking by with no attempt to purchase but glad I did. Loves the pants and how they look. Thank you...