Express Factory Outlet — Local services in Vacaville

Exceptional, remarkable, outstanding, excellence, and kindness are just a few of the words that describe the costumer experience I had today at Express Factory Outlet Vacaville.

I would especially like to send my most sincere appreciation for the exceptional customer service I received from Maria. Mujer, you know you rock! From: LM, Morelia Mich, MX.

In today’s fast-paced world, it is rare to encounter such dedication and attentiveness. The professionalism, patience, and genuine care demonstrated by the Express team made a significant impact in my shopping experience. Every interaction was handled promptly and courteously, ensuring that my concerns were addressed thoroughly and effectively.

This level of service not only reflects well on your organization but also fosters trust and loyalty among customers. It is evident that the Express team is committed to providing outstanding support, and for that, I am truly grateful.

Thank you once again for setting such a high standard in customer service. I look forward to continuing shopping at Express and will not hesitate to recommend your...

I have been shopping at the Vacaville Express Outlet for years and was always sad to see the way the store has declined over the years and how dirty the store was and how poorly the staff performed. Most days they wouldn't even say hello when you walked in. Today I went into the store expecting pretty much the same thing as always there, but I was happy to not only see a CLEAN store but also to see employees that take pride in their work. The store was organized and had full shelves and racks organized by size and color. The outstanding employee was Maria, the new assistant manager. Maria was super friendly, making sure I was aware of coupon available for extra discounts. She also checked in on me and all the other customers who entered the store while I was there. It was truly refreshing to have real customer service in this world where everyone is so disconnected and rude. Maria, you were fantastic and I will look forward to my next visit to the...

Maria is wonderful and her help really made the difference today. I have an important meeting tomorrow and I wanted to look great and sharp. She helped locate 3 different shirts on the phone. As I walked into the store she recognized me and gave me the three shirts to try on. I found the right shirt and ended up leaving with a genuine leather belt as well. When I looked at the total it was under $50 for both. I was shocked, not only was Maria’a customer service exceptional but the price was unbelievable. I had made the right decision coming here today. I definitely recommend this store to anyone and Maria is a perfect example of what every store needs - a hardworking, supportive employee with a...