HomeGoods — Local services in Valdosta

I am writing to express my disappointment with the customer service I recently received. On my visit, I spent over $300 on merchandise. While shopping, I noticed that an item I was interested in was marked as discontinued. However, the exact same item in the same condition was not marked down. I asked if I could receive the same discount on the non-discontinued item, since I was informed by another employee that the discontinued status was due to how long it had been in the store, not because of damage or quality issues. When I raised this question to the store manager, she was dismissive and told me there was nothing she could do. Her tone and attitude came across as rude and unhelpful, which left me feeling unappreciated as a loyal customer. I found this response frustrating, as I was not asking for anything unreasonable — only fair and consistent treatment of identical items. More importantly, I expect respectful customer service, especially when I am spending hundreds of dollars with...

They have expired consumable products. This is food for human and animal products. It’s November and they had stuff that expired in September. Also the carpet looked like it was not vacuumed in months. What first impression do you think that gives to paying customers about your store? I should not have to check the food items to make sure they are not expired. If I do, then I should pay a...

Went in today the line was long but that’s fine what I did not like is the manger Cody talking down to the young man trying to remove a sensor. It was very rude. The young lady with purple hair could have opened an register but all she do is stand up and...