Petco — Local services in Ventura

Took my dog in to get groomed by Cindy this morning and everything was fine until I mentioned I wanted my dog's hair trimmed because it was getting too long and for other reasons that I don't have to explain. She first told me why I shouldn't cut my dog's hair then proceeded to go back and forth with me for probably 5 or more minutes about cutting my dogs hair. She then told me she didn't feel comfortable doing so, so I asked her if there was another groomer that could see my dog since I had an appointment and had been waiting for this appointment for about a month. She went to the back and did who knows what and came back to let me know the other groomer wasn't available. She then stated "well it is what it is" then continued to tell me not to cut MY dog's hair. After realizing she had to do it, she decided to try to be slick and make snarky remarks to the answers I was giving her to her questions. This entire time I was nothing but polite to her while she had a nasty attitude throughout this entire conversation. She asked the age of my dog, I told her. Her response: "Okay of course she's a senior too." She then told me seniors have a tendency to become stressed, I told her my dog is typically fine with people so there wasn't a concern to her become stressed. Cindy responded with "Yeah I know you're not" to insinuate I don't care for my dog. I ignored this comment because I wasn't gonna stoop to her level and try to get personal, but I heard it and you weren't slick, Cindy. Still trying to remain polite and be pleasant, I signed the papers she angrily handed me after she got done angrily highlighting where she wanted me to sign. I had picked the amount of hair I wanted trimmed, very little by the way, and Cindy decided to throw in her two cents and say "That's not even enough to make a difference like at all."It was very clear she had an attitude which was weird considering I was still trying to be polite and nice to her. It would've been cool to get that same respect back, but I understand not everyone has that decency. When it was time to pick her up, Cindy called and let me know still with a heavy attitude in her voice and I went to get my dog. Despite her trying to say the small amount of hair I wanted trimmed wouldn't make a difference, it made a huge difference. I went and was greeted by a different groomer, not the one I had left my dog with. Groomers shouldn't argue a service with the person that is paying for that service. I knew what I wanted and I knew what she was going to say, which I told her. I already had my dog groomed the exact same way at this same Petco but with a different woman. Next time, don't sit there and lecture the parent of the dog you're going to groom especially if you're going to be rude and have a nasty attitude about it. I heard you once, I didn't need you trying to continue to convince me otherwise for 5 more minutes.

She literally kept me standing there from 11:45am (my appointment time) to 12:00pm (I have texts documenting when she started arguing with me and when she finally took my dog). Not to mention the fact she completely BUTCHERED my dog's haircut. Who completely trims HALF of the tail and leaves the entire rest of it LONG? She definitely did this deliberately because she wasn't happy with my decision to trim my dog's hair. She acted as if I asked her to shave my dog completely bald when I quite literally picked the guard that would trim the least amount of fur. And then she wanted to argue with me about that too. What exactly did she want me to do then? Shave her bald or not? She's completely unprofessional and I'm still baffled by her attitude and...

Petco is more than just a pet store — it’s a full-service destination for anyone who loves and lives with animals. From food to grooming, training to adoption, Petco delivers a comprehensive pet care experience that consistently makes it a go-to for pet parents nationwide.

Walking into Petco, you’re greeted by clean aisles, a wide selection of pet supplies, and often, friendly and knowledgeable staff who genuinely seem to care about animals. Whether you’re shopping for a puppy, parrot, or bearded dragon, Petco stocks high-quality food, toys, and accessories tailored to nearly every species and breed.

Their grooming salon is a major plus — convenient, well-run, and handled by certified groomers who usually take time to ensure pets feel safe and look great. Many locations also offer training classes, which are especially helpful for new pet owners or pups that need behavioral guidance.

One standout feature is Petco’s commitment to pet health and adoption. The in-store veterinary clinics and frequent partnerships with local shelters give customers access to affordable healthcare and opportunities to adopt animals in need of loving homes.

While prices can be slightly higher than some competitors, the convenience, customer service, and frequent rewards make it worthwhile. Petco blends compassion and commerce in a way that keeps tails wagging and pet owners...

Employees and managers happen to be dog haters as I do not own an animal right now but I was trying to help out people with dogs that don't have any money to feed their animals as I saw them throwaway dog food they got all bent and started taking pictures of me as I was just only trying to help out the community I told him I don't own an animal I'm just trying to get dog food for other people's dogs that don't have food they continued to go get more employees and take pictures and laugh and then they went and got more dog food to throw away and then rip the dog food open so I couldn't gather dog food for the dogs that need it That's What I Call dog haters that's why I give this place a one star very judgemental people work there as they do not like animals I prefer to tell the rest of the world at the store has people that hate on animals so just watch out very...