Del Taco — Restaurant in Ventura

So tonight I went to grab some del taco dinner for my family (my favorite fast food —judge me). Waited in the drive thru for 30 mins just to be told that their credit card machine wasn’t working. I get it, technology fails and it is out of the employees control. However, I watched as this was occurring this whole time I was waiting in line. The cashier would take the card, swipe it and basically tell the customer “oh, well.” Not once did it cross any of their minds to go outside and put a sign out front saying CREDIT CARD MACHINE OUT OF ORDER-which would lead to people knowing that card is the only payment being received and would allow for people (like me) to make the adjustment and find somewhere else to eat. But no. I get told “oh well, nothing we can do for you. Sorry” expecting me to drive away without complaining a little bit. I asked to speak to manger which I was told no manager was on shift (gotta say all employees were flustered but extremely nice and I’m probably just hungry angry and do apologize to them for getting snappy). I was told the only thing I could do was call the manager in morning and explain the situation, when I asked for business card the flustered again trying to get a card and find the number I was to call and that was it. Long story short del taco on Main Street. Get it together. Be fair to your customers waiting in line for ever with their 5 year old kid who is losing her mind from being in the car to long, mother who is hungry angry already and who just wants to eat your yummy del...

It's never too busy here. The staff are on top of things and very sweet. One employee who always stands out to me is Chris. He's always got a beautiful smile on his face, always in a great mood and has an amazing voice lol random I know but every time I go thru the drive thru its like I'm talking to that voice in the movie theater, you guys know what I'm talking about!!! That deep animated voice talking about the new movies coming out. It's that little extra that sways my choice to go there!!! It's always clean, well stocked and clean restrooms. All in all it's a 10 out of 10 every time! Keep it up Del taco!! Oh it's conveniently located next to 101 on and off ramps north and south and across the street from a Ross shopping center and caddy corner to a target shopping center. A little way down past the firehouse is another freeway on ramp, the 126 which also merges with the 101 south. In this price race nowadays to make everything insanely expensive it's so awesome to have a place where the prices have stayed much lower than any other fast food restaurant and that does not mean the quality of food is lacking or makes up for the...

I used to work there when kaleem syed was the owner. I gotta say he had the absolute worst ethics I've ever seen in any human being. He was constantly telling me to short customers and get away with that as much as he told me to. Of course I have some decentcy so I did my best to provide customer service which he cared nothing about. I also caught him on Craigslist looking for young boys to preform "massages" because he could control the computer at home. He never took care of pests and cut corners no matter how unsafe. Needless to say I quit that hell hole after my discovery of what I'd consider to be lude and lascivious acts. He'd constantly watch me on the camera (in my estimate about half of the time) since any move I made he called the store to chew me out even though I was just trying to apologize and make things right for the customers which is obviously not even on his priority list. In fact the ONLY thing he cared about was making money in the short term. Any successful business person knows that you may have to make certain sacrifices in order to ensure repeat customers....