GameStop — Local services in Vienna

Buying here is reasonable at best. Your trade ins aren't worth anything to them for some reason. If you need quick money then sure, sell them a game worth $30 on ebay but they give you $10 or less. Consoles are worse. The staff do their jobs in knowledge and offering warranties (it pops up on the screen so they have to ask. I used to work here.), but they would rather talk to their coworkers than you. The Kingdom Hearts 3 early release was handled professionally and with order. I was impressed! They don't ask if I want a Pro Membership, and I'll get one the day I'm asked. No one walks the floor to help. They stay behind the counter. If they are on the floor they don't always ask if you need help. I feel unimportant so I end up leaving without what I want most of the time. I'm timid so I'm probably not going to ask. I don't know if GS is a first time job kind of job, but they have new rotation of employees. I like being able to say hi to someone often rather than completely new staff every few months. Even the managers. I don't feel entitled to anything, but their work game could level up a bit buh dum psh I would type more but love to go in and give live feedback. Suggestions....

Stopped in, looking to purchase a second ps4 for my bedroom. I was price comparing and noticed their Used ps4 cost more than Wal-Mart's new ps4 with a game. I was curious if there was a reason why I should make my purchase from game stop vs. Wal-Mart. Was their an incentive. This was after I was ignored by the staff for a good five minutes. So when I brought up this point, the employee( a real trendy looking douche bag) told me that I should just go to Wal-Mart. I laughed at the guy, thinking he was joking. He just continued to stair me down. I mentioned to his co-worker that he was a real people person and left. There are millions of unemployment americans, don't settle for garbage. Hire a veteran. They would have tried to make the sale regardless of the disadvantage. I understand he couldn't price match, but he could have brought up the game reward points I would have gotten from...

I will never order online unless it's through the store. I had the worst experience ever ordering online from home, the customer service was everything opposite of helpful and by no means in any way shape or form willing to make things right. My order never came, and they said they could resend the item that was for my son's birthday and guaranteed by a certain day, but could not speed up the shipping to make sure it arrived in time per management. I told them not to worry about sending it again, and to credit my account, and they credited it less than what I paid for the item, did not offer to refund the shipping, and the representative was very cold and never one time apologized on the companies behalf for the inconvenience. I have never had one bad experience with the store and refuse to hold it...