bubble house — Restaurant in Vienna

I don't plan on returning as it is a sub par boba (bubble tea) experience. Ordering doesn't match the baseline experience set by the average boba experience. Flavor options are missing variety of teas and there isn't a red bean option! It's a two size options, but no selection to your tastes such selection of the amount of ice, no option to reduce the sweetness level (I asked, but was told no, both which are norms for boba places offering 75%, 50%, 25% of the normal level). The boba doesn't even have a sealed top, it's a shake lid. I found the Taro to be too sweet, too much ice, with under cooked tapioca bubbles. In short I do...

I ordered a signature item off the menu (Large bloody strawberry) as it was my first time ordering there. All it was supposed to be was strawberry rolled ice cream with graham crackers, strawberries, and Nutella, And it was an absolute disaster. They literally gave me just strawberry rolled ice cream and they gave me a small. They literally talk so low when you are ordering and are so rude. And you absolutely can not understand a single word they are saying because they talk so low. They literally just go off and do their own thing. If you order I would maybe try but I do not recommend going in...

Twice now we’ve ordered just a simple rolled ice cream with Oreo and marshmallow fluff. The first time the dude was on the phone and wouldn’t put it down long enough to hear what I’m saying. We end up with vanilla ice cream and an Oreo sat on top after we told him that’s not what she wanted. Second experience today, different worker cuts me off every time I try to tell her the order. I said it multiple times and we got some Marshmallow ice cream. I guess it’s the Oreo part they’re struggling with so I wouldn’t recommend annuthing that...