Belk Outlet — Local services in Vienna

Don't buy from this site. Their return policy is a giant pile of horse manure.

First, I want to make sure you know that I spent time measuring myself and referencing my suits in my closet. I ordered that exact size for myself from Belk, but when receiving the items they were way too small. Like a few inches around the waist too small.

I started my refund process, and they stated that they could issue me a return RMA in 3 business days (really 3 days!?) Then, I asked about the one suit that I purchased when it was on sale. They stated they would not be able to honor my purchase price if I re-bought the suit again, which is the only way I could get the correct fitting suit. So I'd have to spend $30 more to get the suit that I originally ordered. According my customer service agent, they were sorry for the inconvenience but there was NOTHING they could do.

To summarize, Belk's sizing is inaccurate, and you'll be the one paying for their mistake because of their incredibly terrible customer service and...

Several saleswomen were there talking and couple helped others who came after me but NOT A SINGLE ONE asked to help me and I was in there about 15-20 minutes. I was going to buy a certain dress I liked but when I tried to get ANYONE'S attention for help I was either not seen or ignored the entire time. I became very angry and left. I went to another store in the mall where I was treated very well and as a valued customer and that's where I bought my dress and accessories for the event I had to attend. I will not shop someone I'm obviously not wanted and this is a recurring problem at Belk, even in other states. They must all train their staff to be...

Belk spends a ton of money to jack prices up then put it on sale. Their sale prices are NOT really sale. There was an elderly man found a pair of pants he wanted to purchase. The clerk told him they were NOT 40% off as he thought but he needs to purchase 2 pair for $80 . He said he couldn't afford $80. He only wanted 1 pare of pants. He left not getting any of the " sale " pants. I felt sorry for him. I'm disappointed in the scam luring in customers paying suggested retailers prices and advertising their item on sale. This is a coward way to lure customers in. I'll show anywhere...