Over the last two months (or more, who’s counting) of quarantine, the team at Bronx River Books has hand delivered books to me in New Rochelle. They are so communicative via email, and their kindness and speed are unprecedented. I ordered a book this morning, and it was hand delivered the same day. Had the book taken a month to arrive, I would have understood! But it arrived on the same day?! And hand delivered?!?! The team at Bronx River Books are knights in shining armor, conquering boredom with books.
Bronx River Books demonstrates exactly why independent bookstores are so special. Even before social-distancing, the atmosphere in store was always cozy and inviting, and their team is knowledgeable and hospitable. I have had a few friends in the NYC/Westchester area ask me where they can buy books from right now, and I leap at the chance to send them to Bronx River Books’ website. The Bronx River Books team has sent me everything from books they already have in store to books that require ordering from publisher warehouses. They are my quarantine MVPs. If you’re bored and looking at google maps for fun (not that I would know anything about that), please consider this my enthusiastic recommendation to shop at Bronx River Books. If it helps, I encourage you to imagine me screaming this google review into a megaphone.
Thank you, Bronx...
Read moreDuring the pandemic, my best friend's birthday was coming up. He loves Hamilton so I ordered the book off their website as they were still taking orders and sending them via ground mail to keep their business going. I put in the "special instructions" section that if it was possible, could a gift receipt be included since it was a birthday gift, and that I was just sad that I couldn't wrap the book myself and give it to him personally. Obviously, if these things were not possible, I completely understood. The sent back a personalized email stating that my book was in the store, that they wrapped it and were sending it out with UPS the next day and should be there within a couple days, along with a card saying it was a gift from me. They were sorry that they didn't have a gift receipt, but if he wanted to return it, he could bring the book in when the store reopened with the bookmark they sent the book with. They then thanked me for my support of independent stores, and signed their names. It was such a sweet letter I...
Read moreDuring a visit to this store earlier today, my daughter had picked up a puppet with the intention of buying it. Shortly after doing so, a staff member rudely ripped it from my daughter’s hand.
Needless to say we took our business elsewhere after the incident, but to respond so rudely to a child picking up a toy to buy is not acceptable for a purportedly kid friendly business. Further, to direct your rudeness towards the child rather than the adult present with them is particularly egregious behavior.
There are a number of small bookstores nearby that treat children and customers...
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