Ken Giddon sets the standard for excellent and efficient customer satisfaction as far as I'm concerned. π I somehow booked a consultation one day off and showed up today for my 3PM (scheduled for tomorrow) just as he was about to head out!
He had dropped me an email just moments ago, probably as I was parking my car in the iconic One Boniface Circle of Scarsdale. I walked in thinking I'm right on time π he was more than accommodating - he and his lovely assistant jumped right into to help meet my needs & understand my fashion goals.
I 100% wouldn't have minded returning the next day, and this stroke-of-luck timing may not always precipitate such a positive interaction (ie: good thing he didn't need to be anywhere important), but regardless his level of accomodation & care is unmatched to any mens retail buying experience I've had to date π―π
Finally, here's a cool antique sewing machine in their...
Β Β Β Read moreRothman's is that store that magically has both (i) exactly what you were looking for, but weren't going to buy online because, you know, the good stuff often needs alterations, and you're the kind of person who tries things on and wants an honest take, and (ii) staff who can suggest new/different pieces to punch it up or round it out or add the perfect accent. Ken Giddon and the whole crew know their customers, their inventory, and what's coming in and out of fashion (and what's always in style, which is more my thing...). SUCH a pleasure to shop, to...
Β Β Β Read moreAwesome menβs clothing store with the highest quality merchandise. Beautiful quaint shop with some of the nicest stuff on display. You wonβt be disappointed when you see the store and maybe try something on. The comfort and quality is above average and at an affordable price. The staff was knowledgeable and more than willing and able to help. I had the pleasure of dealing with Steph who was an absolute joy...
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