I will never spend money in this Men’s Wearhouse location. I went to this location last week looking for a suit for an upcoming business trip. I entered, and was greeted by a female who asked if there was something particular I was looking for. I replied that I was looking for any options that would be suitable (pun intended) for travel i.e. stretch/wrinkle resistant.
Without pausing, she replied with almost a look of contempt “no that’s not a thing. You’re going to have to press a suit.”
I was stunned at her completely dismissive reply. I said “ok, that is that then.” And walked out. My wife and daughter saw the exchange, and all three of us were absolutely perplexed at the associates response. I left feeling like I had asked the absolute dumbest question anyone could ask. I will not ever return to this location.
By the way…. I drove across the parking lot to a big box clothing store, and found a suit labeled “travel suit” for about 1/3 the cost of a suit at MW. Is it fancy or 100% wool? No. But it met my...
Read moreThis has to be one of the absolute worst experiences I have ever had with a business and a professional event.
First and foremost just getting the suit was a hassle. We had ensured my name was on the list 3 separate times before I went. We get there and they tell me I am not on the groomsman list leading to another 10m call to get approved. Not a big deal.
Next, they sent the suit to the entire wrong location. I called the location multiple times to make sure it suit was being sent to the right location. Then the day it ships out I am told it's shipping to the total wrong store. I didn't receive my suit til 1hr before the event, after ordering the suit more than a month and a half in advance. On top of that, when my suit did arrive I had to call the location to see if my order had arrived because no one reached out. The absolute peak of unprofessionalism.
Cannot recommend this store or this business. This is just one of the painful experiences we've had this weekend with this company....
Read moreWhen I walked into Men’s Wearhouse, the vibe was super clean and put together racks of suits and tuxedos lined up neatly, everything organized by style and color. One of the employees, Briani, came up to me right away and offered to help. She was really friendly and made me feel comfortable instead of overwhelmed.
I told her what kind of look I was going for, and she immediately started pulling out options that actually matched what I had in mind. She explained the difference between fits, like slim vs. regular and helped me figure out what looked best on me. When I tried on the suits, she made adjustments and gave honest feedback so I’d walk out with something that actually fit right.
She also showed me accessories like ties and shoes, and gave suggestions that made the outfit look complete without overdoing it. The whole thing felt smooth and personal, like she genuinely cared about making sure I looked good.
Honestly, Briani made the experience way easier and...
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