We recently bought a house and moved to Visalia a month ago. My daughter and I came to the store looking for a King size mattress. We were greeted immediately by Zeus (love the name :-)! He was professional, courteous and knowledgeable about the product and price point. He helped us and was very patient as I tried out different beds. We ended up leaving without making a sale and told him we'd be back later that evening after I picked my son up from school.
We came back and meet with Michael H. He was also great! Michael helped us pick out a custom sofa sectional set that we love and a rug that matches perfectly with the decor of the new home.
We also bought the King mattress that we had seen earlier in the day. Michael was very knowledgeable and was a pleasure to work with. He stayed almost an hour past the store closing time to help us finalize the details on our custom sofa order. We didn't get out of there until almost 8:50pm. I felt bad afterwards for keeping him so late past store closing. I appreciated Mike carrying the rug to my car as well.
The sales team at Mor is excellent!! I didn't feel pressured to buy anything. I got my mattress delivered 2 days later and we love it!! My sofa will be delivered in 8 weeks. I'm definitely shoping there again for my furniture needs for our new home in...
Read moreMy husband and I walked in on Memorial Day since we were already in the area shopping. We weren't expecting to buy anything. Just looking. We were greeted by a smiling Byron. Sweet guy! Explained to us the pricing and how it works. And let us go about our way. He didn't hound us or try to get a sale. I loved that part! We ended up seeing a sectional that we liked. He saw us and approached us again and asked if we had any questions. We wanted measurements. He happily helped us with the measurements. We told him that we would be back, we needed to go home and measure our area. We told Byron we would be back, he probably thought we weren't coming back. But, our word is our bond. So, we drove back to Lemoore and took our measurements and they were the exact measurements that we needed. We made the drive back to Visalia to make our purchase. Only to find out Byron had left for the day. In comes Michael! He also greeted us with a smile. Michael helped us with our purchase and more. Thanks to both of these gentlemen I left a happy wife and my husband knows that a happy wife equals a happy life! 😉 I recommend you pay a visit to both of these gentlemen! Customer service was amazing! We will be back!
I'll update y'all after the...
Read moreHonestly, when we walked in this furniture store, we weren’t planning to buy anything. We just wanted to browse and check out the prices. We had just been shopping at Big Lots down the street because we’ve seen a sectional couch that we liked, unfortunately Big Lots, even though they had it in stock, did not want to get it from the warehouse because it was too dark. Apparently if it’s too dark, they don’t go to the warehouse to pick up furniture.( I guess it’s store policy)
So we were a little disappointed, walked out, and my husband said, let’s go to Mor furniture, I was a little hesitant I thought it was gonna be very pricey. But to my surprise it was very affordable.
Since the minute we walked in, we were greeted by Christina, she was very kind very informative, and very, very, very helpful. She made everything so easy for us. We decided to finance the sectionals that we liked. And it was done deal that same day, honestly all I Gotta say is they got great customer service, they have great prices, and they have financing, so what else can you ask for? Highly recommend this place Christina is an awesome associate. She...
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