Pink E dress rentals and more — Local services in Visalia

On 12/20/19 I was walking past  Pink-e Lucy's Gown Designs, I saw the gown hanging on a mannequin in the display window.   I went in to ask about the dress as I was looking for a mother of the bride dress.  Lucy immidiately advised me that she was the owner of the shop and the designer of the dress. I tried the dress on, I loved it but it was a little too big. Lucy told me that she was having a trunk sale of her designs, she said that the original price of the dress was $389 but on that day only, the dress would cost me $194.50 and she would alter it at a discounted price of $135.  I tried on the dress and I loved it, she refused to allow me to take a picture because in her words "it was a one of a kind dress and that's how designs are stolen. "  Her statement did not make a lot of sense but I bought the dress.

In early Feb.2020 we were at a dress makers in Porterville, my sister was looking in the current issue of the May Queens catalog and there was my "one of a kind dress" in four differant colors with a retail price of $190.

On Feb. 2, 2020, I and some of the other bridal party went to the LA garment district. We visited a bridal shop, as soon as I walked in there was a rack full of "my dress" in differant colors for under $190. The dresses had the designer tags on the inside of the dress, please note that the tag has been cut out of my dress.

On Feb 25, 2020, I went back to Lucy's shop, I reminded her that I was the lady that had bought her design and showed her my receipt reminding her that she had agreed to alter my dress for the amount on the receipt.  She said that of course she remembered her design. I shared the above stated info with her and advised her that the dress was not her design and not one of a kind. She proceeded to tell me that she had sold the design and that's why others were now selling the dress.  I responded that clearly this was not her design and for her to just admit  that she had lied.  She became very flustered and responded that if it were her design she would have written that info on the receipt. She would not admit that it was not her design but kept repeating that if were it would have been stated on the receipt.

End of story, the dress maker in porterville is altering my dress for under $50.  He found that the dress I bought had one sleeve shorter then the other and there had been an additional piece sewn at the bottom of the dress, because of the type of material of the dress this could not be seen until he started working on it.  When I confronted Lucy about this she showed me another dress just like my "one of a kind" dress with imperfections on it to show that it was not she who had altered it. Well what this now tells me is that Lucy is buying seconds/irregulars, inflating the prices then putting them on a half price sale for the actual retail price of a well made dress.   Good luck to anyone who continues  to do business with this lady after reading this as she is a liar...

Please make sure you tead the fine print before you shop here !!! I should have stayed Local to home this place took my dress order charged me the deposit for the dress half of what the dress was for and the other half at the time of pick !! When I oicked up my dress I was charged and they said they would text me a receipt sunce I did not get one i decided to look at my account and to my surprize i was over charged by 200,00 more yes!!!! And to top it off I needed an appointment to have my dress fitted and to make any kind of arrangements if the dress needed altering!!! Worse place ever gave me nothing but a headache !!!! I dont recomend you to purchase from here ever and if you do take some time to read the ratings dont get ripped off !!! Or read the fine little print is what her text was to me !! She was unprofessionsl since I got the text to go get fittted for my dress I have all text message from her including the ine where she apologized to me for over charging me although when I paid my dress complete they said it would be a certain amount much mote less than what they charged my card !!!! Sadly if a mistake was done they should have contactes me asap!! I am not left with a charge for a returned check because of the over charge!!!! Please let me save you the headaches you can always reach out to me I can send you pictures of the amounts that where charged and the overages they charged me aling with all text back and forth with her and I and the cresit ahe issued me with the apology !!! Thankfully I got my money back with attitude !!! And I will Never come back here again !!!! Sadly the dress needed some alterations and know I am finding myself pay extra to domeone else to help me fix my dress because they just purchased the dress from the company and did not have it ready for me with alterations complete !!!! So sad but I learned...

Very unprofessional business. My niece bought her dress here and it has been a nightmare. My niece works hard for her money while attending high school and saved her money to buy her prom dress. When she ordered her dress from the boutique she thought she had found her dream dress for her senior year prom. When she called to check to see if her dress came in she was put on hold for 45 minutes all while hearing the associates in the background giggling and talking. She then hung up and called back and when she asked for her dress they told her they had no dress or order under her name which obviously was a lie because she has her receipt. After waiting a little longer on the phone they all of a sudden found her dress. She went in today to try it on because she was altering it and the dress wasn’t altered to her size and the dress had iron burn marks on it. My niece declined the dress and said she wanted her money back. The owner was rude and said she isn’t going to refund the money. My niece ended up taking the dress home today and when she got it home it wasn’t even the dress she ordered or tried on. This place is a joke and the owner and employees are so unprofessional. Save your time and the headache and your money!!! This place is not worth...