Bistro di Bufala — Restaurant in Visalia

Absolutely horrible experience because of Erika, the manager who made fun of our group, was rude and belligerent. I genuinely am surprised any how horrible we were treated. Our server was great but at the end we split checks and the manager yelled at us for 5 minutes straight about the fact we still needed to pay. We were trying to figure out who still needed to pay and Erika, who said she was the manager was incredibly rude yelling about she would figure it out on her own with her “big brain”. My check was the one with the issue so I was just trying to talk to my sister about what she paid for and she did not let me talk to my sister and continued to yell about the situation and cause a scene. Keep in mind we were not causing a scene at all and were not trying to leave with out paying we were just trying to figured out who paid for the wrong check and I was trying to ask my sister what she paid for. She yelled at me that I “didn’t need to talk to my her” she already figured it out and put her hands around her from behind and grabbed the check out of her hand and put it down in front of me. My sister was figuring it out with the girl who didn’t pay yet and she yelled at her as well for talking and said she “didn’t need to talk to her” either. I was flustered and horrified. Absolutely rude even after we left the restaurant. I’m appalled at her behavior,...

Months ago the food WAS amazing. They had a roman style alfrdo butter pasta that was great. Huge ribbon like pasta that was delicious. They're now using cheap fettuccine noodles and some store bought tasting Alfredo. Nothing like what I was ordering a few months back.. We try to keep local main street businesses afloat BUT.... Service here on top of the high price tag small portions. We won't be coming back and recommending other save their money. We've given this place a try 3x. We genuinely enjoyed the food the 1st time although our call in was wrong and had to be remade. We ordered and paid for a ravioli that they no longer were selling.. 2nd time Called only to be left on hold indefinitely. 3rd time we order the Roman style Alfredo $16 no meat and Ragu like store bought sauce. Salad $15 also no meat and the portion of a side dinner salad at Tommy's. If you're looking for a fancy menu offering unique amazingly prepared food. This is NOT the place. I've heard VINTAGE PRESS is the spot. I love Left of Center. They offer specials and super friendly knowledgeable staff. Buy Local! Just not here.Most of these places are struggling to stay alive so they go above and beyond with service and if you're gonna begin using cheaper ingredients cause times are hard that should be reflected in...

Worst experience I’ve ever had at a restaurant. I’ve been to this place a few times and will never go back. I called a day in advance to reserve a table for 6:45 pm. As I waited in line I saw my table swooped up by a couple the waiter must of known. I was then told my table was being occupied by another group that hadn’t left yet. The group in question barely had drinks so it looked like they had just ordered. I was then told to wait until a table was open. 7:05 I approach a server and tell him I had a reservation and what happened? They then find a table downstairs and almost completely forget about us(yes us, my date suffered through this whole ordeal too). Waited for probably 15-20 mins just for water. Then another 15-20 mins to place our order. When the food arrived you could tell that the plates had sat there finished and unattended. The Alfredo sauce had already cooled and thickened almost hardened over the pasta. The marsala sauce looked thick and the consistency of KFC gravy. The pasta was stuck together(like when you over cook pasta and let it dry) but the chicken was ok, probably the saving grace of the dish. Finally when we were done I had to look for a server to pay. Despite how I was treated and the horrific service I still tipped 20% but I will never go back to this...