Home Again Furnishings — Local services in Waconia

Working two jobs, I wanted to hold on to my furniture donation until I could bring it to the Freshwater Furniture Depot. Finally finding a small window of time around noon on a Saturday to bring in my items, I arrived and asked of the people in the receiving area what to do since I had never been there before. The woman who answered me was upset, telling me this was their busiest time of day and that I was making things difficult for them. I said this was the only time I could come in the last few months because I work a lot. She went on to explain there is very little space and I would have a hard time bringing my items in. An older gentleman then said they would open the big garage door and he would help me. He too seemed annoyed with my presence and how haphazard the processes are there. The whole thing left me feeling bad. I had been telling people, as I do assist in running a free items site where I work, about Freshwater's low and no cost furniture. But I don't feel good about doing that anymore. I don't want my families to experience the kind of interaction I did. Maybe Freshwater can plan ahead and partner with other community organizations to remedy this problem of too many donations for their space. It appears the volunteers would...

The friendliest staff with all in this place and purchasing there items go twords the common good ... The person whom works there sold us a higher priced rug wrapped in plastic . When home my wife and i unraveled the rug and it was wet and smelled of mold . Not one returned phone call nor e-mail . Its good for nick nacks yet would never buy a high priced items . We took now a vintage rug and other high priced item huge financially lost waisted money spent . Yet still will purchase smaller item's there ... I urge everyone to look very close when buying rugs and furniture from this place so what happened to us will not...

Ashley arranged to have my client's sofa, chair and ottoman picked up and here's what they said: "Thanks for setting up the donation pick up, the guy who came was a distinctly really nice, friendly man. Very positive. He was somone you would want to see everyday. He was a great representative to his cause". Thanks for your service to donors and to...