Walmart Pharmacy — Local services in Warrenton

On Friday July 19th 2024, i went to the pharmacy with prescriptions from an east coast Walmart, i will say right away that the pharmacy tech/cashier LACEY was the epitome of patience, efficiency, professionalism and making sure she kept me updated as the process was going on to do a transfer, a telephone call to the Walmart pharmacy back east etc, this was a tall order, yet, a smile never left her face, absolutely top notch customer service with a smile and a great laugh, i appreciate you Lacey, you made a difficult day for me turn itself around with you at the wheel. Now, the pharmacist, KELSY, was an absolute peach, so professional and focused filling my "several" prescriptions. A nice consult chat when she was finished asking if i had any questions, i just loved the chemistry these two had, right in synch with one behind the filling wall and the other tending to customers at the register and assisting the pharmacist, that's just poetry in motion, positive synchronicity is wonderfully contagious. I want you both to know that i appreciate you both so much, i would highly recommend to anyone that is looking to transfer their Rx needs to go over to Warrenton Wal-Mart. Keep the good vibes...

Same exact prescription for over a year, exactly the same insurance for over a year. Every single time there was a problem getting it filled, generic blood pressure meds. 30 day supply instead of 90. Can't find insurance. I didn't have any refills, when I did. I asked the pharmacist why there was a lack of consistency. He got irrated and defensive. When I told him I would be exploring my options, he became hostile and intimidating. Threatened not to fill the prescription he had already screwed up. Started staring at me and saying, "You're not going to treat us this way"....because I questioned the inability to refill a generic prescription consistently. The guy has anger problems, and seems to have a chip on...

In general this Walmart has them all beat. The employees are always helpful and kind. The reason for the not 5 stars is that there are exceptions; such as maybe a single female individual in the deli dept who is always lazy & wraunchy and would just as soon not serve you if she did not have to. ; also I encountered a longhaired employee who happily moved 2 other customers right on top of me , despite the social distancing rule. It was as I did not exist. One might expect that from a customer, but not an employee. I really should take this issue up with management as 99.999 % of all employees are...