Like the island of the Sirens, the FYE located at the Warwick mall sings an alluring song, but is as detrimental to ones bank account as the Sirens were to Odysseus' crew. What started off as an innocent trip to buy a present for my dad devolved into a display of con-artistry and impropriety that even Bernie Madoff would not condone.
The cashier begins by pretending he is saving you "a few bucks on your purchase" and asking you for a few bits of information. It isn't until the end of the transaction that the forked tongue of the cashier is revealed... Im not sure if this is the only way such a mismanaged brand stays out of the red or if this individual gets paid on commission but I walked away with a bundle of subscriptions to services I did not consent signing up for. These subscriptions reached a total of over $200 charged annually.
Want to cancel these subscriptions? No problem, just spend 90 minutes of your day working through a labyrinth of robo-calls that leave you so unsatisfied that you aren't even sure if you have canceled your subscriptions.
FYE has lost my business. The Warwick mall location is the most deplorable of them all. My bill for all the therapy in needed after this saga was cheaper than the subscriptions they signed me up for. Head my warning and find another location to buy...
   Read moreUsed to like this store as its a pretty good place to get movies and presents, but then they swindled me into a subscription plan playing it off like all you have to do is put in your email for deals without mentioning the 10 a month price tag. At first I wasn’t too mad as I should have saw it coming and I just canceled it as soon as I could but then I found out the same thing happened to people I knew and for them the process was even more shady, they didn’t even mention they were signing up for anything and they ended up not noticing until a year later. On top of this after they called and canceled it they still got charged the next month. Not gonna shop here again
Update: it was even worse than I thought they may sign you up for some 40$ a month magazine service on top of the other subscription so look...
   Read moreWish I could rate it lower. I was in an obvious rush while shopping there and completely taken advantage of and conned by the cashier into getting the backstage pass card which I was assured the first month was free and any months after payment was optional. I didnt give them any payment information and had used someone else's card that day as I was running an errand for that person and didnt think anything of it. Well they call me furious saying these people charged their card and overdrafted it. I call and cancel the card but they refuse to refund my friend so now I owe this person $50 because of their misleading and desperate actions.. so thanks a lot F.Y.E. I find it audacious you would charge a card used for a one time purchase not even confirming the owner of the actual...
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