KFC — Restaurant in Washington

So, got a bit of a long story here. About a year ago some boxes were ordered from KFC. It was all standard procedure until we opened the boxes and began to eat. Turned out they had served us bad chicken, foul chicken. We learned later, when we reported it to them, that they were not rotating their meat properly. You know, the 1st in 1st out philosophy.

Well we fast forward a year and Bojangles just isn't doing the trick anymore. I wanted crunchy chicken and decided to gamble on KFC. And then we have the lovely experience of finding out they did Buffalo style chicken. It was definitely worth the purchase. It was deliciously covered in sauce, drenched, and mouth watering. After a second order at a different time we burnt ourself out or in Buffalo chicken (pun intended).

Sense then we've ordered (not including 5 dollar fill ups) buckets twice more and they have not necessarily delivered. Each time there was either something incorrect or missing. Not to mention a bit of a subpar customer service experience. I track it up to something to do with this COVID-19 but I believe everyone's using that as an excuse for generally everything.

I generally don't like thighs in any sense of how they can be cooked. So when I request for no thighs and I find 1/2 of my bucket is exactly that it means that there's at least half of my food that I don't want to touch. Call that a bit priviledged but that's just how I view it. I'm leaving this at 4 stars despite these gripes because due to us having long wait times they often throw in some things (but not do my order correct) to ease the frustration so I can't say that it's all been bad. You can imagine how an extra thigh in an 8 piece bucket (making it a 9 piece) may not be appealing when you...

I got here at 11:11 July 21. I asked the lady at the buffet what was in that pan ? She said it was chicken and rice .I said well I don't see any rice. It looked disgusting and I told her that .More like mush. Look like they had been serving if for about 3 days or more. And second couple came in and walked up there she looked at me and said what is that? I said well its suppose to be chicken and rice . She said oh No . Then the lady a few minutes later that was running the bar went carred it to the back . Then brought it back out and put it back up there and looked like water was added .Looked like slop or something you would feed a dog .And there's another problem here. Customers are trying to get bowls .Some of the managers don't have problems giving them and some that don't. Why not just buy the cheap bowls like the plates yall buy? Some people don't like everything...

Absolutely the worse KFC I've ever eaten at hardly no chicken was available when we came there around dinner time they weren't even busy had like 4 people there the older lady at the register was VERY rude waited 4 mintues for chicken that was ice cold the lady behind us had to wait 10 mins for a chicken sandwich they didn't even get correct I came home and my chicken was ice cold and tough couldn't even eat it my daughter about choked on it they didn't give me my coleslaw my husband had to run back to get it the lady at the register was absolutely rude straight up with an attitude told my husband after he mentioned and showed her the receipt that we ordered and paid for the coleslaw cashier rolled her eyes and with an attitude said okay whatever I will never eat here again not sure how it has 3.5 stars when it deserves non...