The following is meant to provide feedback for management, not individual masseuses. I found several areas of improvement were needed at Massosport Massage. I picked Massosport over any other massage business because I had expected a sports massage, not massage for relaxation or tension, but I unfortunately this was not the case even though I booked a sports-focused massage. The massage was not particularly helpful for improving athletic performance, increasing flexibility or relieving tension. In addition, there were basic intake and customer treatment practices that were absent that could improve the consumer and staff experience. To begin with, the intake form provided by the receptionist prior to my appointment did not inform my session, nor did the receptionist provide a copy of my responses to the masseuse prior to my session. The form asked for personal information like illnesses, sport and fitness activity, areas of concern and desired pressure, but these factors were not integrated into the massage. In addition, before the massage I communicated verbally to the masseuse that it would be great for them to focus on 3 areas (shoulders, scalp, legs) during a 1 hour long session, but the masseuse only focused on one (my shoulders). I found this odd because I indicated I am a runner on the intake form, and the business is supposed to focus on spirts-related muscle work. After spending 55 minutes on my shoulders, the masseuse worked on ONE leg for
Read moreI just wanted to write this because a visit here saved me a lot of money and it might do the same for you. I woke up 3 weeks ago with a pain in my chest. I couldn't take deep breaths and I couldn't bend. I do yoga all the time and I am very healthy in general so I was shocked because this has never happened to me before. For the next 4 days, I went from doing yoga a few times a week to a few times a day hoping that it was a muscle spasm and the pain would go away. When after a week pain was still there, I rushed to my doctor. I did everything under the sun to figure out what was happening to me but all the tests came in clear. So, at that point, I knew it was muscular and not some disease. I started looking for sports massage place near me and came across this studio. I came in on Tuesday and poured all three weeks of frustration on my massage therapist. Ana, the owner of this place, was the one who was working with me. She told me to show exactly what I do when I feel the pain. Then, she told me to slightly move a certain way and I almost jumped off the table from pain. She figured what was wrong with me right away. For the next hour, she had me turning on the table different directions. She put me on a side and did some major work under my shoulder blade. It wasn't a regular massage. I would say it was much more therapeutic than a regular massage. On Wednesday, I woke up pain free. It's been a few days now, and the pain is gone. She texted me the next day to see how I felt and I couldn't say anything but...
Read moreSee below for COVID thoughts
I've been to Massosport a number of times now. Most recently for a couples massage to celebrate my anniversary 🎉. I also have been before and after a marathon as well as while pregnant.....so I've used their different services during unique phases in my life. I almost always have been treated by Ana and can't rave enough about the experience. She ALWAYS gives me a custom experience based on what I state is sore as well as what she "finds" along the way. She has an intuitive sense of what my body needs and always delivers a pleasant, relaxing and much needed experience.
I visited July 2020 after they had put their COVID measures in place and felt comforted by their procedures. Taking off shoes, sanitizing hands and taking temperatures of guests AND staff. The place was very clean. I didn't have to wear a mask while lying face down, but did while on my back. Ana wore a mask the whole time. She told me the headrest was deep cleaned after each use. I felt like staff were going above and beyond to keep guests safe and appreciated their efforts. Only thing was that the couple's massage I booked couldn't happen in the same room (due to safety concerns)...but I understand why that was done to keep everyone safe. Would...
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