Italian Gourmet Deli — Restaurant in Washington

Horrible food horrible people and horrible service. I ordered a cheesesteak combo. The guy that took my order understood me enough to take my money, but didn’t do what I asked, which was to toast my bread on the grill. That’s not complicated just put the bread on the grill and let it toast. They couldn’t do that. Everything was undercooked the cheesesteak, the onions, the peppers, the fries and the bread. I went back in and asked if he could make another one. He told me they don’t toast the bread, and couldn’t make another one unless I paid for it. The guy that took my order suddenly doesn’t speak english. These people and this place is trash! I’m from out of town, so no possibility of me returning. The guy was very rude and disrespectful in the way he spoke to me. It felt like it was...

I gave a couple stars because their food isn't bad. I just don't care for the way they run their business. I work nearby and used to go here occasionally. I've noticed that their subs never have much meat on them, even though they charge $9. I recently ordered one of their Italian style subs. Even though the menu lists three different kinds of meats, mine was mostly salami with a little ham... that was it. I pointed out to the manager that the menu advertises three types of meat, and asked if there was a mistake,but he said they only make it with two, even though he is aware that the sign shows three. I don't appreciate what I consider to be a clear case of false advertising, which is dishonest...

Me and my cousins came in and got so much attitude from the guy taking our orders. My salad was good which is why I’m giving this review 2 stars the salad and salmon panini was good but the pizza was nasty and the cheesesteaks was not good at all we didn’t understand the demeanor of the guy taking our order we told him it was no napkins in the bathroom he told us to go back and look which we did no napkins and no apology was given for the attitude.he had an attitude we was looking at the menu and he was trying to dismiss us and take the people behind us order when we was in the middle of placing our order will NOT come back very...