T-Mobile Experience Store — Local services in Washington

They definitely deleted my cell data without telling me before I upgraded to my new phone (so that I could transfer other things into the new phone) and I mean there's nothing that can be done now because I thought Google backup saved a majority of my info ... but I realized after I left and went to another TMobile in VA that I noticed there was some data I really needed transfered that disappeared. I'm not interested in contacting this store email just an FYI to the person who respond to these google comments I just want you to see, you guys need to stick around if a person is having issues and is clearly very new. He was just clearly trying to get me to leave and with reason if I'm asking things out of his scope of knowledge because now I have to find a lot of information to restore this data I've lost. If you can undo a factory reset let me know, but it's...

I’m a T Mobil business account holder for over 9 years. This is the worst store I’ve ever been. Very rude and aggressive employee, no manager around to complain. I don’t understand why they even go to work with such bad attitude and such a negative energy. I’m not sure if it’s unrecognized drug or nicotine addiction or urgent that makes them act that way but they have no curtesy towards their clients who are paying...

My experience was totally good. I walked in with a list of questions and concerns about my REVVL 5G cell phone. Rabia checked the phone, went over my apps with me to see if there were any I didn't need, and gave me a few hints to make sure I got optimal performance out of the battery. If I continue to have problems, she explained my options, including a warranty exchange. I couldn't have asked for...