Mark Scheer, MD — Local services in Washington

Not happy the way this practice is more concerned over billing insurance companies than their patient's well being. Last week I went in for both a shoulder AND hip issue. I was only seen for my shoulder and neck region. When I asked if they would also be taking x-rays of my hip, the technician said Dr. Mark Scheer doesn't like to focus on multiple areas of the body in one day, that I'd need to come back. Even Dr. Scheer said, don't let me forget about the hip next time you come. What kind of remark is that? Why should I have to make a follow up appointment to be seen for an area I had initially listed on my patient form as being an area of concern and discomfort? Moreover, I as the patient shouldn't have to remind him or any doctor to focus on my hip next time around. To put the icing on the cake, this morning I called the office to obtain the results for my blood work and was told I'd need to come to see the doctor in order to be given my test results. They do not give out test results over the phone. I've never been told to come in to obtain test results. Therefore, this and all other repeat visits are just a ploy for them to continue billing the insurance companies. Sad to see that it's all about the money and not the patient's well being at this practice. It's no wonder their practice is so nicely renovated. Time to look elsewhere for a practice that truly cares about me...

Dr. Scheer is great! Unfortunately the office is horrible! I called 3-4 times just to book an appointment and each time got the answering service during business hours and was assured someone would call me back to schedule the appointment and that NEVER happened! When I finally got an appointment the Dr. was great! Fast forward to trying to get physical therapy...I had to call at least 2-3 times over a two day period to schedule an appointment because the phone kept going to voicemail and again no one would call me back and the front desk refused to schedule the appointment for the therapy office. When I finally got someone....there was a 2.5 week wait!! That is unacceptable considering you are seeing patients that need immediate therapy. I wasted 3 days trying to make an appointment just to end up getting a next day appointment with another facility around the corner. I saw another orthopedic doctor around the corner a few years ago and experienced a much better overall office experience and against my better judgement I honestly should have gone back there but wanted to try the experience of a bigger newer practice. I will be going back to my former ortho doctor...

I had a great experience with Dr. Scheer and his team. From the moment I walked in, the staff was friendly and welcoming. Dr. Scheer took the time to listen to my concerns, thoroughly explained my diagnosis, and laid out a clear treatment plan that made me feel confident and reassured. I never felt rushed, and all my questions were answered with patience and care. The entire visit was smooth, professional, and actually comforting—something I never expected from a medical appointment. Highly recommend to anyone needing orthopedic care.

And don’t mention to him that you look down at your cell phone all day. He will chastise you and tell you to bring your phone up to...