The Alaska Club — Local services in Wasilla

Update: Lindi L. And staff appear to be not only be discriminatory; but sexist and reasonably chomophobic. She also follows people around this huge state and points them out. And yes, I know. It's worse now ,isn't it? Although this reviewer is utilizing the latest in transcription technology, there may be typographical or grammatical errors which will not alter or effect this review, respectfully.Before appointment to be employed by this facility I already had reservations about doing so from local word of mouth, and was warned by a previous employee about this facility and ridiculously high membership fees. There was also speculation from prior instances of entities being briefed by people with hurt feelings.This prompted me to research this company prior to appointment, as I am. As we all know, if it's on Google or similar web based review platform It does not go away. If it does go away , it will definitely be reposted somewhere else.(And Most certainly must be taken as face value, and nothing in-between, right?)After research was diligently completed, and was found to be substantiated, I decided to look past these issues and give the facility a fair chance.After showing up early, I was greeted by front desk staff who were Straight up rude and were definitely not using their product. Their disgraceful interactions were not just with me either.I was informed that even though I was not there for membership I must utilize the apple product and sign in. The desk staff did not inquire why I did not want to use this device and did not take into account others religious beliefs. While under direct pressure from staff, and under duress I complied with their demands, but not to completion.Perhaps instead of employees being rude, discriminatory, and utilizing others past to be plain ignorant ,call to reschedule.If worthy, right?A message was received about drama and mishaps at this facility. It must be noted-at that time I was certain I would not be a member here or an employee at all.it's safe to say the feeling is mutual.Again greeted by unfriendly staff. But not before visualizing a porche, parked in the fire lane. Since you have a fancy car, you are entitled to park there because you deserve it because you are better than everyone else. Compensating?I was told to go to lounge and wait, and they had no idea where the staff was . I did not know where I was going, the staff was right where they were supposed to be. it was clear this facility does not scream Alaska at all. I will honestly state that my outhouse says Alaska more than this facility.I was then greeted with a smile, and told to "sit over there" (Hmmm, this reminds me of something) The seat I sat in and the floor surrounding was already equipped with sunflower kernels. Perhaps a test to pick up?It was odd appointment located in a common area, but also to see familiar faces in and around this area during this process. Most likely trying to gain information, and capture it on film. A large cardio theater area. The area was , at that the time under appropriate environmental control.The free weight area seemed out of place and understocked. I did not personally go through this area and was not invited to do so. The typical couple guys doing reps in front of mirrors, desperate to get results.the "family workout area",was more of a storage area for old, outdated equipment that can only be found in a storage locker or penitentiary.The HIT/functional training room was well stocked.I can just imagine a trainer I once had, "...and, row."Massage therapist (s?) do not resemble Hollywood. Well equipped locker room.the female who was in charge of babysitting was not identifiable.And should probably be drug tested.She has self injuries marks on her face that is indicative of a crystal methamphetamine user, not all inclusive.some items for sale here and this area seemed tacky, that it was put there because others had similar.Corporate Steve, you are fake and don't deserve to work there any more than I do.You care about not only yourself but looking stuff up...

My husband and I have been members of AK Club for about 7 months now. First of all, some of the clubs are better and nicer than others. The Eagle River Club is clean, well managed and very kid-friendly. The Wasilla club on the other hand, is another story. I have found the club to be chronically dirty, particularly the family locker rooms. You can tell that whoever is cleaning them either takes no pride in their job at all, or they simply don’t get cleaned. There was one particular time in which there was feces on the floor in one of the bathroom stalls in the female family locker room, and urine all over the seat and floor in the other stall. I went to the front desk and notified the personal working there who told me someone from the cleaning crew would come and take care of it. I went ahead and went to the pool with my kids and when I came back almost 1.5 hours later, nothing had been cleaned, feces were still on the floor. Aside from the cleanliness issue, the temperature in the family locker rooms is always very cold, which is truly unpleasant when you’re getting out of the pool to shower and change. Another issue we’ve had is that for almost a month, the hot water in the family locker rooms wasn’t working properly and would bounce between lukewarm and ice cold. We talked to people at the front desk multiple times and it still wasn’t resolved. After a couple of weeks, we tried to go in the regular locker rooms with our kids to get a hot shower, and were adimately told we were not allowed to be in there and that we would have to deal with the chronically cold showers in the family locker rooms. Finally, someone did agree to notify the maintenance person of the issue, and this past time we went the shower was hot in the female family locker room, but my husband said there was still an issue in the male family locker room. The regular locker rooms seem to be a little cleaner and a little warmer, but as kids are not allowed in them, you’re stuck with the sub-par family locker rooms. The club is also not very kid friendly. The “kids” room is basically a bunch of video games and tv screens, which is ironic considering it’s a gym. There’s a play place for kids, but it’s in their daycare area and you have to pay. There is a rock climbing wall that my kids like, a basketball gym, and there’s one workout room that kids are allowed in. Most of the club is off-limits to kids though, which makes options limited for people with kids who don’t want to leave them in daycare or leave them in a room to play video games. Then there’s the fact that once you sign up, they don’t make it easy to cancel your membership. Overall, my feeling is that if they’re going to charge people what they do, they need to make sure their facility is first and foremost, clean. They need to make the club more accommodating for kids, and in general, strive to make the club a pleasant place to be, whether you’re using the family or regular locker rooms. And truthfully, if they took pride in the facility they’re offering, they wouldn’t have to hog tie someone into a membership they can’t easily get out of, people would want to stay because they’ve had a...

It all started With a phone call asking me if my family would like to take advantage of the one week fee trial for new and returning Alaska Club members, (my family and I had a previous membership a few years ago).. I got my two youngest boys(10&13yrs) and their 16yr old brother whom were all looking forward to going to the pool to play and swim, initially I planned to stay in the pool area with them and either do the tour of the facility after were done swimming, But just then the woman (akclub employee) informed me that there's a life guard on duty but when we used to have a membership we spent a lot of time with the kids in the pool area I hardly ever saw a lifeguard come there maybe just to pass througheven though they are 13-10&16 which they can swim and they look out for each other I was still very uncomfortable about leaving them so she convinced me it was OK to leave my boys at the pool it's safe she said (I was uneasy) so I go with her on a "Tour of the new upgrades, amenities, which went by in under 7min then like as soon as she walks me slowly thru the last part of the gym I quickly realized that she ended us up right at her office where she has books with different pricing and different levels of pricing and what comes with that perticullar level or "package, So before I really knew what was going on I was being told by someone who talks a good talk and showed packages that I could pick from and then your being pushed for to make a decision. I didn't have my husband with me and my kids are in the pool without me(so distracted) but when she was pushing me to "make a decision" I wasn't comfortable feeling pressured like that, I told her I didn't want to make a decision without discussing it with my husband I told her I can talk to him when I get home and I would get back ahold of her with my decision.. But that wasn't enough for her to let me go (BTW kids are in pool by them selves for like 30 min I'm starting to panic THEY STILL him she tried to insist again when I finally got very serious with her and told her flat out no I'm not going to put him on the spot like that, she tried to bring in another woman who says she's higher up and if I sign up now she will throw in free tanning and other amenities that were very nice and anyone would love (bribery) I had been trying to make clear I was not interested in committing to anything until I've talked to my husband and then I just stood up and said straight out this meeting is OVER you've kept me from my kids (who are swimming without me there) long enough I'm leaving and going to be with my boys and try to have fun for my time I had left Literally less than a week after I went to the Alaska Club my phone started ringing it was that same lady calling me to try to pressure me still so I was straight to the point and told her I wasn't interested and to please stop calling it's been 2 to 3 months since I was there they don't Call me randomly I've got them in my contacts so I don't answer the stupid calls...