IHOP — Restaurant in Wasilla

Service was not great, I did come in about an hour before they were closing but my server was very rushed and they didn't have what I was wanting so I had to pick and choose with what they had left. I got eggs benedict and the Hollandaise sauce was absolutely atrocious and extremely over salted, it basically tasted like salty eggy butter and the home fries were literally browned potatoes with no seasoning whatsoever, they basically just dumped everything on a plate all together so I didn't get much of a choice to have ketchup with my potatoes because it was covered in hollandaise sauce which I normally don't mind but the Hollandaise sauce has to actually be good. I needed to ask for a few things a couple times and the server was all over the place even though I was the only one in the restaurant and her demeanor was as though I was in her way. I was going to order dessert when I was done but I had to order it when I ordered my entree and the server brought me both my entree and my dessert at the same time so I basically had to eat them both or else one would be cold, I got the cinnamon donut balls that you can dip in either cream cheese icing or the cinnamon roll filling dip, what they did was they just dumped all the donut balls in a bowl and drizzled a tiny amount of both of those icings over top, it was not very sweet and the flavor was almost like a plain fried donut from the fair (except not).... next time I want breakfast food from a restaurant I'm going to my favorite which is the Mat-Su Family Restaurant, the eggs benedict at that restaurant is the best in all of the Mat-Su borough..... I should have just...

Ihop has always been one of my favorite chain places to go to. In the past, quite a few of the Ihop locations(through multiple states)have done poorly along the way. It happens that way sometimes and usually I just move on and try a different time. After a few spectacular failures at this location in the past, including a pancake that was literally as hard as a rock, I decided I just didn't want to go back and waste my money anymore. So for a year, my family did not go back, not because we held any ill will, but because we didn't have money to waste if the food was not good. By chance, my husband's coworkers asked him to an early morning breakfast there the other day and he said it went REALLY well. So we gave it another shot for our family today. If the food had been good, I'd have been impressed. But it was FANTASTIC. Whoever they hired to run it and work there in the last year or so has obviously been working hard to fix the issues that they have had in the past. The food was ready quick, hot, tasted extremely good, and actually had decent sized portions again. The staff were friendly and willing to hold conversations, making you feel important as a guest, not rushed or like you're an inconvenience. Overall, it's awesome to have Ihop as an option for my family again. Thank you...

Those Harvest Grain Pancake!!!! WOW!!!

Those pancakes are some of my favorites from the menu. Yet that's not the only tasty thing I enjoy. The omelets are pretty fantastic also, and they will substitute veggies, etc to your liking, even the way you like the texture! That's a great chef back there in the galley to do that! Props to the Chef.

The wait staff is very friendly and tries their best to be helpful, even though the manager does a bit of micro managing and griping off to the side with them. That certainly could be addressed elsewhere and certainly with a bit more grace.

My wife and I enjoy eating here and appreciate the overall cleanliness. Bathrooms usually are very well cared for, the staff doesn't usually clean floors, stirring up dust, while you're eating, although it has happened close to closing times.

Side note... the windows at the tables, at children's reaching height could certainly use some cleaning. Lots of smears and hand prints, but that is common at almost every restaurant, but not to say that it should be.

In general, for being a chain restaurant, IHOP does a good service, has a reasonable menu and pricing and puts out a respectable product.

Bring your family and enjoy a great meal at a reasonable price with terrific service!

Sincerely! Shawn...