Extremely dissatisfied with the customer service at the tire center. Went to schedule a tire service in person, never received confirmation during the week, and when I came the following week for my scheduled appointment I was informed that my tires were never ordered and the appointment was not in the system even though the employee knew I was his appointment. I was only offered a different date which was inconvenient because I had already waited for this appointment. I am very upset and frustrated with how unprofessional this was handled, and that the employee did not offer an apology for the...
Read moreI have been very pleased with the level of service at BJ's Tire Center in Watchung. I had 4 new Goodyear tires installed on my car last Saturday. One of the tires had a slow leak so I took it back to BJ's for them to take a look at it. Chris was working the counter today and he greeted my problem with a friendly attitude and mad me confident he would take care of my issue. Within 30 minutes, they found the problem, fixed it and had my car ready for me. Chris was particularly helpful and clearly explained the problem. I will definitely return for my next set of...
Read more2nd time buying tires here. I shopped around and it was the best price by far for Goodyear tires (they had $150 off for 4 tires special).
Service was excellent and Kelvin and Christopher were both very helpful and friendly. Warranty and servicing are included in the price.
Best Buy...
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