Don Roberto Jewelers — Local services in Watsonville

Came here for a simple watch battery replacement. The young girl practically hounding you on why you're coming in at the door explained that they can only work on 1 of 2 brands. It's a simple replacement if you cannot do that what can you do. The customer should be given the option that it is up to your discretion if something was to happen to your property as they are trying to fix it, it will fall on you. The store just doesn't seem friendly based on the greeter at the front. If you need a great jeweler go to Johns jewelry over by the DMV on Mariposa Ave. The only reason I didn't is because they're not open on the weekend and I get home too late on weekdays before they close. I wouldn't buy a chain, battery, or watch here to...

Staff was incredibly helpful. Went in after work to have the links of my watch adjusted. Erica helped me and as they adjusted my watch, showed me other watches they had. The selection is decent for Watsonville, mainly Bulova and Citizen. The watch designs themselves I personally didn't find appealing, as they lent themselves to being more gaudy and flashy. That said, they are able to order a watch if needed. The jewelry selection is fairly nice as well, as they had a selection of earrings...

I had gotten a customized name and it’s so thin and fragile I don’t recommend getting customized names here because it will literally snap in half over the smallest movement..it’s the second time it’s snapped on me and I’m really upset because it takes over 2 weeks to get it fixed…not to mention I recently got It back and not even a day later It snapped again..I don’t have 40$ to be throwing every time it breaks:(..so much for...