CVS Pharmacy — Local services in Waukegan

Came in at 930 am this morning for an acute sick medication. Was told it would be ready in 2 hours and that I would receive a text. I informed the gentleman at the pharmacy that I have NEVER received a text before when a prescription was ready, he said I'll get a text and to come back in 2 hours. Came back at 230 pm and was told they do not have that medication in stock. I was never called, never texted. When asked, they said I'm not enrolled in text (no duh, told them that earlier) and that I would have to wait another 1.5 hrs for the next closest CVS to fill it. This should have been transferred this morning when I came in the first time. Wholly unprofessional, didn't follow their own requirements to verify enrollment in texting, didn't call patient to inform me of their error. I hope their kids get back to back ear infections, and they get di**ed around by the pharmacy the way...

Went to CVS Pharmacy for my flu vaccination and was impressed with ease of making appointment, no waiting once arrived and the enthusiastic Pharmacist that I had. Made the entire experience very...

I must say the whole staff is so patient and kind but the main pharmacist who always helps me is literally the best and I appreciate...