I recently had the most beautiful experience at Canales Furniture in Waxahachie. From the moment I walked through the doors, I was greeted with warm smiles and a genuine desire to assist me. The store's layout was inviting, with carefully curated furniture displays that showcased a wide range of styles and designs.
The staff at Canales Furniture were incredibly knowledgeable and attentive. They patiently listened to my preferences and helped me navigate through their extensive selection of furniture, offering valuable insights and recommendations along the way. Their expertise and passion for interior design truly shone through.
The quality of the furniture at Canales Furniture exceeded my expectations. Each piece I explored was meticulously crafted, displaying exceptional attention to detail. It was evident that Canales Furniture takes pride in providing their customers with furniture that not only looks stunning but also stands the test of time.
Not only was the shopping experience delightful, but the customer service was outstanding. The staff went above and beyond to ensure I found exactly what I was looking for. They were patient, accommodating, and genuinely cared about my satisfaction. Their commitment to customer service left a lasting impression on me.
Lastly, the ambiance of the store was inviting and comfortable. The atmosphere was calming, allowing me to fully immerse myself in the furniture shopping experience. It was clear that Canales Furniture has put thought into creating a space where customers can feel inspired and at ease.
Overall, my experience at Canales Furniture in Waxahachie was nothing short of beautiful. From the stunning furniture selection to the attentive staff and exceptional customer service, every aspect of my visit was memorable. I highly recommend Canales Furniture to anyone in search of not just furniture, but a truly remarkable...
Read moreUpdate: Thank you very much for the call. We appreciate you reaching out. Customer service is a very rare thing these days and we are honestly shocked to experience it again. Updating to 5 stars for outstanding customer service.
I wanted to make this a 5 star review, and the first visit was. Madison was great when we went in looking for a new sectional. She gave us the tour and helped us look through the different choices and was just generally pleasant and enjoyable to do business with. The manager that helped us with setting up the delivery etc was the same way. So, first visit absolutely excellent. Skip to today, we go in looking to buy a recliner because of the great service the first time. Nobody else parked out front, no other customers wandering around inside and zero interest was taken in helping us. We asked about recliners and the answer was "all the reclining chairs are over there" and pointed in the direction of the front door. I didn't see what I was looking for so we went over to the large display they have to search through what they can order. During that time not a single offer to help. We came in looking to spend another grand and possibly more to replace old furniture in our house but will be looking elsewhere I guess. It's a bit disappointing really because we prefer to spend money in our own community, but again, Madison was awesome and we really enjoyed our...
Read moreDO NOT PURCHASE HERE....I ordered a living room set 3 MONTHS ago and they estimated my three pieces would arrive in mid Octobers. Needless to say, it's the end of October and have yet not arrived. I have tried to communicate with them for over two weeks without a clear response of when my living room set would arrive. After being fed up with their inconsistency I was not hanging up until I would get a clear response. Angelica, finally told me my furniture would arrive in DECEMBER. Canals needs to improve their communication skills and needs to be clear with their expectations instead of giving the runaround. Angelica was suppose to send me other livingroom sets that would arrive sooner and once again she never contacted me back. If you want to be to LIED to purchase here, if not please go somewhere else because they do not follow through nor will the meet your...
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