Savers — Local services in Wayne Township

7/27/2022 Update: Upon entering, I noticed there were no longer cashiers. They had been replaced by app. 10 self-service checkout stations. I was very disappointed.

After finding some items to buy, I looked at the different stations identified as "cash only," "credit and debit only," and "cash and credit," I believe the third was. The items I bought had no UPC code stickers to scan, so after discovering I had to type in a code, I looked the sticker over and took a guess rather than ask the clerk available. I bought three of the same item and there was no option to do quantity or repeat purchase. I didn't like this method of checking out at all; however, I do like the screen which shows the items' department and cost and when purchasing is complete, shows the tax and total.

I have another concern. A while back, I was in another thrift store in Brookings and found a Bible history book or atlas. The clerk gave it to me and stated it is against state law for them to sell Bibles as they had already been sold before. I checked the Bibles in this store. One had a price on the outside while another had the sticker inside the front cover. I'd like to know if the law really states that and if it does, why doesn't this store know it? Let me preface this by saying I have adored this store in the past and found many good deals. It has been quite a while since I found a bargain I wanted or could use. And, I don't recall ever finding items with no prices and no items which were hazardous.

I hope today was out of the ordinary. I found a small rabbit figurine that was scuffed up and had glue on it; it had absolutely no identifying information on it. It was thin wood in a little metal "enclosure." I had planned to take off its old bow, try and get rid of the glue, and update it with a new bow and tiny flowers in the enclosure. It had no price, so the young lady asked the manager to come to the register. She took it and came back with it and a $3.49 or $3.99 sticker on the bottom. I was flabbergasted and put it back on the shelf for them.

Then I found two cute wooden birdhouses that hung from chains with a hanging ring. They were more substantial than the rabbit and had company stickers on the bottom showing where they were originally sold. I laughed; one was priced $1.99 and the other was marked $2.99. I left their bottoms turned up side by side so any interested customer could see them both.

I also found a bag of knives hanging on the wall. The steak knife had punctured the bag and was coming out. I reversed the bag for the points to be up and moved it to a higher hook hoping only adults would be interested in the bag.

In the office section, I looked at a desk set. When I pulled it toward me, I realized what hit the palm of my hand was a very loosely taped envelope opener. I turned the set around so another customer would notice the moving opener's handle first.

I didn't buy anything today. I had a cute metal flower bucket in my cart, but I didn't want the store to be docked with a fee for a...

Forewarning, long story. Really upset and annoyed at the end. They used to be good. Now they're just scammers jippi g your money.

I shop here all the time. So much that they should have my face memorized by now.

If you don't already know, they no longer have dressing room where you can try on clothing. Now they have it where you can exchange the clothing with other ones if they don't end up fitting.

Came back 2 days after making a purchase there recently and I double checked with a cashier that the policy hadn't changed and that I could echange my items and she aaid no problem, go get what you would like as replacements. I come back up after going through options that were closest in price to what I already bought and finally came back up.

Manager refuses to let me get the exchange. I asked her why not. She says these don't have the tags on them. I didn't know they need the tags. The first thing I did was ask to make sure I could get this exchange, that I wasn't missing anything. And now, after I've taken my time going through clothes for ones I like that match the pricing of the items I already got, now you're telling me I can't.

It was then I asked, if I go home and get the tags, could I do it then? Of course not. That would've been too easy right.

At this point she's telling me that these could be any clothes, there would be no way to tell if they're the ones I bought or not. Basically accusing me of, I don't even know what it would be...

Purchased $16.45 was charged $164.91!!!!!!!!! It was a mistake by the friendly cashier, but the female manager she alerted for help acted irretated & short with me. She processed a REFUND. I told her this is NOT A REFUND you overcharged me $148.46 It is not a refund! She processed it as a REFUND. I asked why .... On my receipt it said "mode online" when you charged me but my "REFUND" mode was "offline"? She continued to tell me " that's how is processed that's how it's done. I asked for the manager HIS NAME IS JEFF!!!! He told me told me that's how it's done. And it will take up to 3 days for my REFUND. I continued to tell him It's not a """REFUND""" you over charged me $$$$148.46$$$$$!!!!!!!!!!!!!TOTAL TYING UP MY ACCOUNT $$$164.91$$$$!!!!I told Jeff I'm calling my bank, and he told me """that's how it's done, & that his wife works for the same bank and she'd tell you the same.""" WELLS FARGO JEFF knows he should have takin care of the customer by doing a TRANSACTION REVERSAL & given the transaction reversal number. JEFF continued to say he's done REFUNDS FOR 7 years! He's always done it like that. Well JEFF 7 yrs of treating customers with the wrong option when being overcharged says A LOT about your managerial skills. If you did the TRANSACTION REVERSAL maybe corporate would catch it. And it would put a"ding" against your performance measures. And those you supervise & train. You are In THE...