Walgreens — Local services in Webb City

Webb City Walgreens has recently changed their hours, due to staff shortages recently. They also are now closed for lunch 1:30p-2:00pm. For those patients and customers who think that a pharmacist shouldn't get a lunch, good luck finding a pharmacy that doesn't close for lunch. Walmart closes if they only have one pharmacist now. Independents get lunch breaks. The MO Board of Pharmacy regulates how pharmacists get lunches/breaks etc. It's a state requirement now for one pharmacist on duty to close in order to take a much deserved break.

The staff at this locations does the best job possible during this pandemic. Having realistic expectations and respect for other human beings goes along way to deserve their level of customer service. This applies to all pharmacies. They are not a fast food restaurant. I would challenge any individual to learn how to be a pharmacy technician or pharmacist and then you can judge whether or not they get a lunch break.

Hopefully you get a lunch break at...

I am so angry I can't see straight and yes I will be changing my prescriptions to a different Pharmacy. I understand Webb City Walgreens has been shorthanded. I also understand that only a licensed pharmacist can go back there to get prescriptions. I have been receiving several notices this week that my scripts were ready oh, I was told just to wait until the end of the week when all of them came do and I could pick up all at once. So I go by there Saturday to pick up my scripts and there's a big sign in the window saying because we are shorthanded we are no longer open on the weekends. Yes that is inconvenient for me oh, but what made me so angry was when I got a message on a Sunday afternoon saying that my failure to pick up my prescriptions has resulted in them cancelling my order. That's fine I'll find another Pharmacy that puts their...

2 1/2 hour wait an hour after appointment at dr visit only to arrive, the computer system is early 2000 at best so very slow (15 cars in line, and about 6-12 people inside waiting), over 8 people behind the counter. It took about an hour to process insurance cards due to the outdated system. Meanwhile, instead of telling us to come back in a couple hours, they tell us its “getting worked on”. Leaving hope that any minute, my mom can get her medicine and not be in pain. But instead, she is struggling to breath, in constant pain “we are working on it” is consistently told to us. Awful experience, and whomever is the manager, I suggest you talk to the people above yourself about a new computer system, and maybe less “chatter box’s talking about nails” while there are 20 people in line between drive through and inside. Thanks but...