Gateway 1700 Park Ave — Local services in Weehawken

Three months after moving out we have yet to receive our security deposit and building management send us a bill saying we owe THEM more than $1000. Previous reviewers have noted the sewage charge issues which we also experienced. After the building management promised to pay a balance and penalties left by the previous tenant, they are now demanding we pay that balance despite us trying for more than four years to resolve the issue and we moved out three months ago. We lived in our unit for two years before receiving a sewage bill that was still addressed to the previous tenants and included over $100 of penalty charges as management never updated the account. Management promised they would pay the balance and never did. Building management is completely unresponsive and cannot reply to even a simple email asking for confirmation that our names are no longer associated with the sewage account, 90 days after leaving the unit. We paid our rent automatically via direct deposit on the 1st of the month and never paid late, yet each month was charged a late fee in the resident's rental portal. Numerous calls and emails to building management were ignored on this issue for over a year and now again, 3 months after moving out we can't get a straight answer on the balance they say we owe. It's beyond frustrating and feels like a total scam. They ignored us while we were tenants and now that we have left the building they are trying to wear us down with horrible customer service in hopes we'll shell out more $$ to them for nothing. Not to mention the entire time we lived in our unit, the windows leaked constantly and we had to line the entire apartment with towels at the slightest hint of rain or snow. Years of requests went unheeded - management continued to say they would get the windows fixed by XX date, which of course never happened. We ultimately left the building due to the complete disregard for us as tenants and somehow are still stuck dealing with this ridiculous management issue. Wish I could give zero stars....

I’ll start by saying the building and apartments are beautiful. Viewing the amenities and units is where the decent experience stopped. All the reviews about the incompetent, dishonest, and unresponsive management are 1000% true. We were put through a circus act of an application process. After initially applying following our visit, we had to track down management for a status, were told multiple times we would receive a call back that never came, then two weeks later were told we need a co signer for the lease even though I’ve never once in my life needed one. We found a co-signer within the hour of being informed we needed one and paid the additional application fees after being promised we would be approved quickly thereafter. Another week later and after more unreturned phone calls we learned that our applications were still denied with no valid reason, despite the fact that we provided EVERYTHING management asked in a timely manner and were promised we’d be ready to move in by May 1st. We wasted weeks of our time and more money on application fees than needed dealing with this place. Save your time and money and apply to any of the number of other reputable complexes in the area. Great building, cool amenities, great location, but absolutely not worth dealing with dishonest, lazy,...

Nice older apartment complex Cons The rooms do not have any overhead lights. Overhead lights are at the kitchen, entrance and bathrooms. The living rooms and bedrooms do not have overhead lights. The kitchen does not have a garbage disposal. The windows open partly and don't have screens. There is no central ac, each room has its own ac that has to be turned on or off individually. It does take management some time to get back to you, you have to keep calling and emailing for answers.

Pros The location is awesome, they have ferries to the city 8 min walking away, light rail is 7 min away and the very last stop before the Lincoln tunnel by nj transit bus is 3 min walking away. The pool has beautiful views and in the afternoon it's in partial shade. The gym is decent. And the front desk and maintenance guys are friendly and responsive. My windows blew open (and kind of fell out of the frame) and wouldn't shut during a storm and they came right away to...