Extremely serendipitous that I decided to come here for my laptop issues--Brandon is beyond adept in his knowledge, and not only fixed my laptop, but went above and beyond. I recommend coming here above any other location.
Had a rather low-tier hard drive give out on me, and Brandon replaced it quickly--didn't even need to drop the laptop off. Unfortunately later found out that my laptop's hardware wasn't compatible with Windows 11 on the new hard drive and pushed the CPU beyond its limit. Brandon had an opening for the very next day, and I went back. I expected he'd just bump the OS down, but I ended up leaving with an entirely different laptop, with much higher end hardware.
Brandon's generosity is incredible. Like, that blew me away.
If you want succinct, helpful, transparent service for your devices, then this place is what you're looking for. You're not going to end up charged for things you don't need (happened to me before at different place--I may still be a little bitter), Brandon will explain the entire process of fixing your issue, and even offer advice beyond that.
There's a lot of other tech services out there that will default assume they can take advantage of your lack of knowledge, so avoid all that nonsense and talk to Brandon.
Can't thank you enough. Apologies for the longwindedness....
Read moreMy kid’s computer died and despite our best efforts were not able to raise it from its grave We called on a Sunday, and Brandon was able to meet up with us in just over an hour.
While we waited, he swapped out the hard drive for a new one and we went home. Unfortunately the kid’s computer didn’t work well with the new drive. Since Brandon had given us a 30 day guarantee, we called the next day and came back within 30 minutes.
He first tested the old drive for free (the original, not the one he replaced), to determine whether the data could be obtained. He then swapped out my kid’s laptop for a superior laptop at no extra charge.
We were provided stellar service at more than fair prices. Brandon is awesome and super knowledgeable and I cannot say enough good about him and the experience we had there. We will totally be back for our computer needs. Thank you so...
Read moreI came to Brandon at 9am, hours before any other tech repair shop in Wenatchee that I know of opens. My computer heatsink wasn't budging and I was defeated, looking for anyone with some expertise to help.
Brandon made himself available exactly when I needed his help, and instantly resolved the problem. It was like he knew the solution before I ever walked in through the door.
The cherry on top was that he didn't charge a penny. He seems more interested in providing a genuine and useful service than squeezing as much money as possible from his customers.
Seems that if you have a computer problem, you can expect that he will charge a fair amount. If you're not super tech-savvy like myself, it's worth having a guy like Brandon check things out and confirm...
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