ALDI — Local services in Wentzville

If I could give ZERO stars I would. I had the extreme displeasure of meeting MARISSA at the Wentzville location today. Not only did she not ID me for my alcohol, she had the worst attitude and even tried to call me “honey”. She was rushing me to get my stuff out the box which I was about to do but I let that slide too. I let the deep breaths and eye rolling and nasty comments slide too. Bc I’ll never stoop to such a trashy level. so I collect the big Aldi bags and had some bulky things, she already had an attitude when she came to the counter but I ignored it. Then when I told her I wanted to just move the cart for a quick second to put all the bulky stuff in a big bag (7 things and no one in line the store was dead) I didn’t think it would be a big deal. She yanked the cart and told me “no that’s my cart. You could have just did it right here why would I let you take my cart” and she continued on and made such an huge fuss and was so mad that I was about to move the cart. It would not have been a big deal if she didn’t have an attitude and made a scene about it. and told me “I hope you have a better day.” I told her I already was having a good day until you were so rude. You could have handled that so differently. I wasnt gonna steal it it was just uncomfortable packing the glass and bulky items in the cart. She also continued to talk smack as I walked out the store, like how ghetto girls do on the street when they are trying to fight. She laughed in my face, didn’t want to tell me her name, was clearly irritated to be there doing what they pay her to do, and was a complete embarrassment. She even told me after I asked for her name..” they will just look at the cameras, nothings gonna happen” and laughed. Well smart one, you didn’t ID me for alcohol, talked smack, was rude as ever, called me honey and talked condescendingly to me, and continued to talk smack as I walked out the store. If I heard you at the door talking trash as I was leaving, so did the ppl that were bagging their things. That’s why they looked at you like you were crazy bc that is not how professionals act. She even put her head closer to me like she was ready to fight over this cart when I said she didn’t have to be rude and she said “IM SORRY WHAT WAS THAT?!” Like really ? She is so lucky I am a changed woman. I was so uncomfortable and embarrassed to be interacting with someone like her. So yes MARISSA…I hope they do look at the cameras bc you showed your you know what today and broke the law. Laugh at that. I already called corporate as well. I hope that they use that video in training to show people how not to act towards repeat paying customers. And also how to ID people. I wonder how many of her friends she doesn’t ID or other complete strangers. That’s definitely unsafe and illegal. I am in that store almost every day and even Instacart there. This was the first time I ever encountered such a nasty, vile, foul mouth person there. And this may be the last time I ever come there. Her entire attitude was disgusting. I am so upset by this and I am going to ensure she gets checked because that was completely out of line! I want to shop where I feel safe and people are friendly. I felt like I was about to walk into a bar fight with a biker chick who was trying to prove how hard she was to the gang. Definitely gave, East Saint Louis meets Lemay ferry thug vibes. I am so upset about this. I’ve never felt so disrespected. This sucks bc ALDI used to be my fave store. Now I have to worry about running into...

This Aldi's used to be a good store until they got self checkout and their one cashier on the floor was refusing customers unless they were getting cash back. My wife went up here today, who is pregnant and wanted to get checked out by an in person cashier because she was exhausted from walking through the store. The cashier was telling people if they weren't getting cashback to use the self checkout. She only had one person in line. Now mind you these cashier's more than likely make 20 dollars an hour to do their job but are complaining about having to do a job. Next time I'm going to come up there myself and I'm going to fill my cart to the brim and leave it up front for the workers to put away. This is terrible customer service and a poor excuse for an employee. If you're complaining about working at your job you should probably get a new job. As a consumer I should have the right to choose full service or...

Woof. Waited outside for pickup (first time ever) and twenty minutes later (virtually no traffic at 630 on Friday..) to hear the cashiers complaining that they have pickups after 6 pm! I work all day! So sorry I pick up during pickup times! Then I said I wanted to pick up my pickup inside and I was blamed for not parking where I am supposed to? I was in my parking spot for 20 minutes until I pulled forward to see the entrance and walked in. I do not expect to get blamed the employees did not see my car parked where I was supposed to (walk out and look???) and walk in to employees mad people have pickups DURING ALDIS pickup times. I will not be returning. I will go out of my way to...