Festival Foods — Local services in West Baraboo

Buyer Beware! My husband and I have been going to this location for awhile now and it's probably the worst Festival I've come across in the state of Wisconsin. We went last week and the prices were higher than most places. Went yesterday and they have now taken those already high prices and marked them even higher. I can buy coffee elsewhere for a lot cheaper than I can here. This place is taking advantage of the citizens in this food dessert town because of Dells tourist traffic. Also, you need to check the date on everything you buy because a lot of the products on the shelf are expired or close to it. The produce section is absolutely tragic, most of the time it's rotten or about to expire. Nothing looks fresh. At this point I'm willing to drive the extra 45 - 60 minutes just to get quality, fresh produce that I know is organic/GMO free. Your local butcher shop also provides way better meat selections and prices compared to this Festival. Customer service is also terrible. Management likes to follow good, hard working people that are the ones paying the higher prices all throughout the store to make sure they aren't stealing. Be aware that this is happening and stop shopping here, there are better local, small...

Used to go here when it was Pearce’s, 1st visit when Festival Foods took over seemed way over priced, this was few years back before the prices soared. Fast forward to todays visit. Deli section is the only place I went to. The hot bar had flies landing on food, did mention to the lady assistant. She was very polite but couldn’t do much about it. I requested fresh fried chicken and stood there so could grab before the flies got to it. Whilst waiting did come across very polite workers and a manager I think. To him I suggest - please put covers on the hot bar to prevent flies.

The thing that was a deciding factor on not going here again was the lady who filled my other deli food requests. I specifically asked if the chicken pot pie was fully encased in pastry top to bottom and was it ready to eat. Her reply yes and I can reheat in microwave or take off paper case and heat in oven. The thing only had a pastry top and was frozen solid. Had I put in oven it would have melted into chicken soup. So paid $5 for half a can of soup. I have shopped at high-end grocery stores but the quality is worth it.

Don’t think a 3rd visit is on the cards if stays pricey, substandard quality...

Upper echelon shopping in Baraboo. Large, super-clean, well stocked, with VERY helpful workers (even baggers!... When was the last time you had a bagger?!). No long lines or self-checkout (Despise those!) Very knowledgeable butchers, seafood, produce, & "deli" counter people. Huge liquor, beer, wine dept with walk-in chill room. People helping people like business is SUPPOSED to be... if you can still afford it.

So park your Mercedes, Volvo, Range Rover, Escalade, Tesla, BMW, or Audi, bring in your wallet, credit cards (or trust fund checkbook), and enjoy the way shopping used to be back when "value" & "service" was as important as "price". 2 out of 3 ain't bad!

It's a treat when we go there to "splurge" & spoil ourselves sometimes. Have some fun. Get a rack of ribs, or huge scallops, some deli side dishes, a nice wine, or craft beer, artisanal breads or cheeses.

It feels good to be a valued customer again. Highly...