Kroger — Local services in West Buechel

I spend, well, I USED to spend $4-500/wk here and have for over 10 years. For several months any berries or oranges I've purchased have molded within days of being home...fruit doesn't mold that quickly unless it's already been colonized by microbes and the store has been gassing and irradiating the trash so suckers like me think they're getting a deal when it's on sale. Especially thick skinned fruits.

The final straw was today, when I bought a bunch of 12 packs and Celcius energy marked BOGO 2 for 2 and 1/2 off overall, respectively. After going through checkout(bagged my own groceries as usual. I'm happy to help the suffering employees but Kroger corporate are straight swindlers I'm seeing now) I saw that the discounts had not been applied. I went to customer service straight from checkout, and was told that the discounts only apply to digital or clipped coupons and the kroger plus card doesn't apply to them. I said that they were marked at the sale priceand was informed not so nicely that they HAD been marked coupon only(in tiny print) and NO they would not honor my request to have the coupons applied. That's fine, I'll just start going to valumarket. No less than 2 other customers were in line at customer service for the same reason, which leads me to believe they knew this would happen and are kicking their feet up on their desks laughing at us.

I shouldn't have to carefully watch my receipt, produce, or get treated like a fiend bugging a dopeboy while I'm just trying to get food for my family. I'll never shop here again and I strongly recommend none of you do either. To Kroger: Terrible business ethics and management. Maybe pay your employees better and quit trying to hustle your customers. Just toss the bad fruit and take the write-off you thieves! Also, your customer service representatives should have the capacity not to smile with glee when they tell you they won't honor the marked price.

Imagine, expecting the marked price in the aisle way that's always applied to the plus card to work the same as it always has....I must just be a big entitled baby. If I have to read your sale signs that carefully I just won't come. Grimey,...

I have never been so unhappy and completely uncomfortable walking into a Kroger. This morning I took my client into Kroger off of Buechel and witnessed the most saddening experience. I watched a very power-hungry, ego-driven “manager” tear an innocent employee apart right as I walked in the door. For reference, this incident happened right in front of the soda isle directly in front of the entrance at about 9:25 am on June 21, 2024. The manager was a dark skinned, long-hair down with braids, in blue slacks and a black t-shirt. She completely mortified the employee that she was lecturing, quite literally yelling over her and telling her “not to speak” every time that the poor girl tried to speak up for herself. I have no idea what this incident was over and I truly don’t care. There was no excuse for this kind of abusive behavior in the workplace. This was so much more than a fireable offense. This incident truly made me so anxiety-riddled to watch, even as a mental health counselor, to see someone who has been placed so high in authority abuse their power to completely defile a human being of their voice and dignity. The girl that she was attacking was a short young girl of potentially a Mexican or Indian decent. I watched the girl shrink herself physically and verbally quite literally so much that this so-called “manager” truly had to have obliterated her self-confidence in just minutes. I hate making these reviews because I’m truly not a nasty person like the one I witnessed today commit such a strong hate towards someone that’s supposed to be apart of HER “team”. I made a complaint at the guest services desk with a lady named Jessica who was very helpful and kind to us. But I will certainly not stand to put anymore of my money into a Kroger like this one that treats their employee's like they’re training wild animals. Shame on the management of this Kroger for ever putting someone like her in such a high...

Question: Does the Kroger Family condone what is going on in their stores including at Buechel Bypass? Random people (Gang Stalkers or Civilian Patrols) follow me around the store watching what I purchase, even taking pictures of my food items. When I return most of those items are entirely taken off the shelf (or hidden in other isles). Regularly food brought is tampered with (e.g., finger/scraping scratches, holes, or stale).

Some Kroger staff workers try to intentionally hit me with their supply carts on the sly or intentionally block pathways. Perhaps the Kroger Family is okay with this and some of the other violent things that news outlets have reported taking place in their stores. I hope not. A Kroger manager called me crazy for simply asking about such things today. The truth hurts when you tell people that you know what they are doing is wrong and/or illegal; all people can do is call you out of your name.

Nevertheless I wish the Kroger Family well. Remember God sees all. Do not hate those who seek to harm you and do not repay evil for evil. Trust in the Lord Jesus and He will...