Cassidy Tire & Service — Local services in West Chicago Township

Wow. A phenomenal experience from start to finish. I brought my car here after Toyota told me I needed to replace my tire (with just one nail puncture) and they told me my battery also needs replacing, that the treads were thin. This car is only two years old, so I suspected that I needed a second opinion, and man was I right! Cassidy was able to assure me that everything wasn’t working condition and they only charged me for a very inexpensive tire puncture repair. They were very professional and fast as well. The waiting room space is beautiful with very interesting pictures of historical Chicago, and a book of “Chicago then and now”. The restroom is impeccably clean and they have coffee and a phone charger available for waiting guests. The space is beautiful and smell smells clean and new, it’s seriously is one of the best experiences I’ve had at any car shop ever! We will definitely be coming here for any future services. It’s a super cool old historic building with huge windows to let in lots of natural light. I wouldn’t be mad if I had to wait all day for my car if I could work in a space like this! Overall...

I had such a great experience at Cassidy Tire on Carroll Ave! From the moment I walked in, everyone was professional, polite, and welcoming. Rafael, the store manager, is amazing, so personable and genuinely easy to talk to. You can tell right away that he takes pride in the store and providing the best service. The whole team is extremely knowledgeable and so efficient! In my opinion, they went above and beyond patching my tire and making it a easy and seamless experience.

This new location is beautiful! The space is so clean and comfortable, you almost forget you’re in a tire/auto shop while you’re waiting, immaculate vibes all around. It’s honestly so refreshing to find a place like this in the city, where you feel taken care of from start to finish.

I’ll definitely be coming back here for all of my car needs in the future....

Came down to the city for work, and after a long day, I walked out to a flat tire—no spare, and I had to get back to the suburbs. I called Cassidy Tire’s call center, and that’s when Adam Al-Sakhria stepped in and completely saved the day.

Even though it was after hours, Adam gave me his personal cell, found the right Cassidy location that could help, coordinated a tow, and even arranged an Uber so I could get home. He didn’t just do his job—he went way above and beyond.

You don’t get customer service like this anymore. Adam truly cared and took ownership of the situation. He turned a stressful moment into a smooth solution, and I can’t...