Rainbow Shops — Local services in West Springfield

I went in there around 7 PM on Tuesday. I've seen the greeter hanging clothes in the front a young guy. Mostly though I noticed he was on his phone the whole time and he hung 2 items of clothes the whole time I was there. The cashier however a lady name Katiria was super friendly, very helpful and knowledgeable about there products. When I went to cash out I had a very big order and she asked him for help because there was customers behind me he completely ignored her. She continued to cash me out efficiently with a smile on her face unbothered that he refused to help. In my opinion she should be promoted and he should be fired. She gets 10 🌟. He gets 0. Thank you Katiria in W.Sprinfield store for making my shopping experience with Rainbow great. We need more people like her behind the desk she knows what...

On tues me and my special needs child who is also my client who I work for was trying to have a day out only to be falsely accused of STEALING.not only did they do that they embarrassed tf out of us by going thru our ishh right in front of the doors where people is coming in and out I explained how it was triggering my client/daughter she ignored me.took three employees plus me to find two sensors that she ain’t remove the two times she scanned my clothes at the register I felt attacked and set up cuz how does n e one for get not one but two sensors they was rude ghetto and quite frankly they clothes not worth stealing.I have video as well I’m reporting them to corporate for no one shoulda been treated the way we were and their protocol is def not a good...

Cashiers talking about baby daddy and possibly being pregnant(your not pregnant your are just fat honey) and talking trash about customers. I'm not coming here anymore if you're trash this may be the store for you. I don't know the cashiers names but this is ridiculous I'm standing in front of them and they are just trash talking. Complaining that the store is full when their is only 4 other customers and saying it's because it's the first of the month , some people actually work and it's the 2nd of the month. Nobody should be talking about paying customers especially when you look like you could be deported any minute now and your fat friend got so much makeup on she look like pennywise the clown. Pure...