Ocean Melody Massage Spa — Local services in Westfield

Want to make others aware of the experience I had at this location. I had a massage on 1/14/2024 with a therapist named Lisa. I usually enjoy a deep tissue massage but this massage was painful. The therapist was very aggressive and I had voiced my dislike a few times during the massage. While massaging and stretching my lower legs and ankles, the therapist pushed on my ankle so hard that I heard a very loud pop. I turned to tell her she hurt me and she responded by telling me it was normal. Later that evening my ankle swelled and I had pain when walking. I called to speak to a manager to let them know and received a text telling me it was normal to have pain after a massage and I should put a hot towel on it. I made numerous attempts to speak to a manager or owner and was unsuccessful. The person texting me, refused to give me her name and through texts denied the incident even calling me a liar stating I hadn't been there on that particular day. As it turns out, pain continued. I followed up with an orthopedist and although I did not suffer a fracture, MRI shows I have a significant tear in the ligament. This is my first time ever writing a review but felt the need to...

I don’t know her name, but she was absolutely incredible. Her approach is deeply intuitive—she pinpointed the exact areas where I was holding pain without me saying a word. This isn’t your typical relaxing massage—it’s true healing.

I’ve been struggling with herniated discs in my neck, and the pain had tightened up the entire left side of my body for months. She was able to unwind knots and release stuck energy that I didn’t even realize was affecting me so deeply.

She generously incorporated gua sha and cupping into the session—an impressive amount of work and care for the price. I’ll admit, I did a lot of screaming, but looking back, it was absolutely worth it.

The only downside was that she answered a couple of work calls during the session, but I understand she may be short-staffed. Regardless, the healing I received far outweighed the interruption.

Highly recommend if you’re looking for real,...

If you’re in severe pain like I was before finding this hidden gem, do yourself the favor and go see Koko at Ocean Melody Spa. I personally love deep tissue massages (although they can be very painful) she worked absolute magic on my body. She massaged me from my head to toes and once I got up from the bed, I was able to move like I was in my twenties again! before going, I could barely get out of bed without struggling and taking my time, but immediately after my massage was over, I was able to get up from the bed without any struggles or pain whatsoever! I was so shocked that I cried!! I highly recommend seeing her if you’re someone with severe back/body pain and/or tightness in your body. There was a language barrier but we used Google translate to communicate the entire time and there were no issues at all.I hope Koko never leaves this place and cannot wait...